Burberry Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 1, 2026
Apply ⟼

Join Burberry in Rome as a Client Advisor. Elevate client experiences and drive sales in a luxury retail environment. Apply now for this exciting opportunity.

Overview

Burberry, a quintessentially British luxury fashion house, is renowned for its iconic trench coats and innovative designs. As part of a global conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and diversity are celebrated. The brand is committed to sustainability and community engagement, making it a leader in the luxury industry.

Role & Responsibilities

  • Achieve and surpass individual and store sales targets and other commercial KPIs.
  • Inspire clients through storytelling and passion for the Burberry brand, fostering desire and loyalty.
  • Deliver luxury service and demonstrate expertise in product knowledge, fashion, and styling.
  • Guide clients through the store experience, ensuring a memorable initial impression and closing sales effectively.
  • Efficiently manage after-sales services and client follow-up.
  • Contribute to store operations, maintaining high luxury standards in both front and back of house.
  • Adhere to company policies and visual standards as per Burberry guidelines.
  • Foster teamwork and a positive work environment.
  • Build meaningful relationships with clients, promoting loyalty and repeat purchases.
  • Work by appointment to provide personalized service and grow the client book.
  • Drive client retention through regular contact and follow-up on sales and client requests.

Qualifications

  • Proven track record in delivering sales and exceeding targets.
  • Previous experience in clienteling.
  • Strong interest in fashion, art, and culture.
  • Fluency in the local language; English proficiency is desirable. Knowledge of Chinese is a plus.

Skills

Strong product knowledge and understanding of store retail operations. Understanding of competitor products. Experience working as part of a team. Confidence, curiosity, conviction, and care in client interactions. Energetic, proactive, and self-motivated. Detail-oriented and creative with a passion for selling. Assertive with excellent presentation and communication skills. Results-driven with a commercial mindset. Flexible, collaborative, and adaptable approach to work.

Experience

Previous experience in a luxury retail environment with a focus on client engagement and sales.

Workplace

The role is situated in Rome, Lazio, Italy. There are currently 58 open positions in Rome on Cerulean, with 4 added recently. Within Lazio, Cerulean currently features 65 open roles, including 4 recent additions. Across Italy, Cerulean lists 1.306 open roles — 32 of them newly added.

Benefits

Burberry offers a competitive benefits package, fostering a supportive and inclusive work environment.

Culture

Burberry fosters a culture of creativity and inclusivity, encouraging employees to bring their unique perspectives and skills to the table. The brand is committed to sustainability and community engagement, creating a workplace where innovation and diversity thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.