Burberry Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 31, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor in Orlando, Florida. Drive luxury sales through expert styling, brand passion, and personalized client relationships in a retail environment.
Role & Responsibilities
- Meet and exceed individual and store sales targets, KPIs (appointments, units per transaction, average transaction value, average unit retail), and commercial objectives
- Inspire clients through storytelling and brand passion, creating desire and emotional connection with Burberry products during every interaction
- Provide expert luxury service by demonstrating comprehensive knowledge of products, fashion trends, and personal styling guidance
- Execute the client journey to elevate in-store experience: create strong first impressions, discover client needs, offer expert product and styling recommendations, and close sales effectively
- Follow up efficiently with post-sale services and maintain ongoing client relationships to drive loyalty and repeat purchases
- Maintain high luxury retail standards in both front and back of house, including product display, visual merchandising, inventory management, and stockroom maintenance
- Adhere to company policies, guidelines, and procedures while maintaining visual standards consistent with Burberry brand guidelines
- Build and sustain meaningful client relationships through appointment-based service delivery that promotes loyalty and incremental sales
- Capture and grow the individual and store client book by actively acquiring new luxury clients with a commercial mindset
- Contribute to a positive team environment and collaborative work climate
- Maintain daily operational support including markdowns, inventory counts, and visual maintenance when required
Qualifications
- Proven track record of delivering and exceeding sales targets
- Previous experience in clienteling or luxury retail sales
- Strong interest in fashion, art, and culture
- Comprehensive product knowledge and understanding of retail store operations
- Familiarity with competitor products and market positioning
- Demonstrated ability to work effectively as part of a team
- Impeccable personal presentation and professional communication skills across all client and colleague interactions
- Results-driven commercial mindset
- Ability to maintain confidence, curiosity, conviction, and care in client interactions
Skills
Experience
Previous experience in clienteling, luxury retail sales, or related luxury goods customer service environment is required. Demonstrated success in meeting and exceeding sales targets and delivering exceptional customer experiences in a high-end retail setting is essential.
Education
No formal education requirement specified; secondary education level or equivalent is typical for this position.
Workplace
This position is based in Orlando, Florida, USA.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.