Burberry Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $22–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor position in New York. Deliver luxury retail sales and personalized customer service in a prestigious fashion retail environment.
Role & Responsibilities
- Meet and exceed individual and store sales KPIs and other commercial targets
- Inspire clients through storytelling and brand passion, creating desire for Burberry products with every interaction
- Provide luxury service while demonstrating expertise in product knowledge, fashion, and styling
- Follow the client journey to elevate in-store experience: create initial impression, discover client needs, position products expertly, and close sales
- Execute efficient follow-up and after-sales services to maintain client relationships
- Maintain high luxury standards in store operations, including product presentation, inventory management, markdowns, and stockroom support
- Build meaningful, long-term relationships with clients to drive loyalty and incremental purchases
- Work by appointment to provide personalized service and grow the individual and store client book
- Drive client retention through regular contact, appropriate follow-up, and volume and spend targets
- Uphold visual merchandising standards according to Burberry guidelines
- Contribute to a positive team environment and collaborative work climate
Qualifications
- Proven track record in delivering sales and exceeding targets
- Previous experience in clientelling or luxury retail advisory
- Strong product knowledge and understanding of store retail operations
- Knowledge of competitor products and market positioning
- Fluency in the local language; English proficiency is desirable
- Demonstrated confidence, curiosity, conviction, and care
- Strong communication and presentation skills when dealing with clients and colleagues at all levels
- Assertiveness, commercial mindset, and results-driven approach
Skills
Experience
Previous experience in clientelling, luxury retail sales, or equivalent customer-facing roles in fashion or premium goods is required. Strong knowledge of retail operations and client engagement strategies is essential.
Education
High school diploma or equivalent; further education in fashion, business, or retail management is desirable but not required.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 28 per hour.
Benefits
Commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs are available as part of the total compensation package.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Luxury Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.