Burberry Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 26, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor role in Munich, Germany. Build client relationships and drive sales in this fixed-term contract position at a luxury fashion retailer.
Role & Responsibilities
- Meet and exceed individual and store sales targets and other commercial KPIs
- Inspire clients through storytelling and brand passion, creating desire and loyalty for Burberry products with every interaction
- Provide luxury service with comprehensive knowledge and expertise in product, fashion, and styling
- Follow the client journey to elevate the in-store experience: create exceptional first impressions, discover client needs, deliver expert product and styling guidance, and close sales while maintaining client relationships
- Execute efficient follow-up and after-sales services to clients
- Contribute to daily store operations by maintaining high luxury standards in front and back of house, including product presentation, replenishment, inventory management, markdowns, and stockroom maintenance
- Adhere to company policies, guidelines, and procedures while maintaining visual standards in line with Burberry brand guidelines
- Foster teamwork and a positive work environment
- Build meaningful relationships with clients through appointment-based, personalised services to promote loyalty and incremental purchases
- Capture new luxury clients to grow individual and store client book with a commercial objective mindset
- Drive client retention by maintaining volume and spend through regular contact and appropriate follow-up on sales and client requests
Qualifications
- Proven track record in delivering sales and exceeding targets
- Previous experience in clientelling
- Strong product knowledge and understanding of store retail operations
- Understanding of competitor products
- Experience working as part of a team
- Fluent in local language (German); English proficiency is desirable
- Knowledge of additional languages is desirable
- Demonstrates Confidence, Curiosity, Conviction, and Care
- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Skills
Experience
Previous experience in luxury retail clientelling with a demonstrated track record of exceeding sales targets and building client relationships
Education
No specific educational requirements stated
Workplace
The successful candidate will be located in Munich, Bavaria, Germany.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.