Burberry Client Advisor

Closed The candidacy window for this position at Burberry has closed.

While this position is no longer receiving submissions as of July 9, 2026, we invite you to explore further opportunities at Burberry or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
MilanLombardyItaly
Employment
Contract
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 8, 2026

About Burberry

Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.

Burberry Client Advisor position at La Rinascente, Milan—deliver luxury retail service and expert styling advice.

Role & Responsibilities

  • Exceed individual and store sales targets while meeting all key commercial performance indicators
  • Engage clients through compelling storytelling conveying Burberry's values, craftsmanship, and collection uniqueness to cultivate desire and loyalty
  • Provide expert advice on product features, fashion trends, and styling tailored to individual client needs and preferences
  • Manage the entire client journey from welcoming impression through personalised discovery, product knowledge application, sales closing, and relationship nurturing
  • Deliver exemplary after-sales support and follow-up to guarantee client satisfaction and encourage repeat business
  • Contribute to daily operational tasks maintaining luxury standards across front and back-of-house areas, ensuring product availability and inventory management
  • Uphold Burberry's visual merchandising guidelines supporting premium brand positioning
  • Promote a positive, cohesive team environment through collaboration and open communication
  • Proactively build and sustain meaningful relationships through scheduled appointments and spontaneous interactions
  • Actively seek opportunities to attract new luxury clients, expanding the client book with clear commercial focus
  • Maintain client retention through regular personalised outreach and prompt professional handling of requests and follow-ups

Qualifications

  • Demonstrated success in sales roles within luxury retail, consistently achieving or surpassing targets
  • Experience in clienteling with strong understanding of client relationship management techniques and best practices
  • Genuine passion for fashion, art, and culture with keen ability to translate this into customer engagement
  • Extensive product knowledge and understanding of store operations including inventory management, visual merchandising, and sales processes
  • Awareness of competitor brands and market trends to effectively position Burberry in the luxury marketplace
  • Strong teamwork skills with ability to collaborate effectively across diverse groups and hierarchies
  • Fluency in local language; proficiency in English and additional languages advantageous
  • Personal attributes aligning with Burberry's core values: Confidence, Curiosity, Conviction, and Care

Skills

Client relationship management Luxury sales techniques Product knowledge Visual merchandising Fashion styling Inventory management Communication and storytelling Customer service excellence

Experience

Demonstrated success in luxury retail sales roles, with proven experience in clienteling and client relationship management. Experience in fast-paced luxury retail environments with track record of achieving sales targets and building lasting client relationships.

Education

No specific education requirements stated.

Workplace

This position is based in Milan, Lombardy, Italy.

Culture

Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.