Burberry Client Advisor

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Location
Employment Part-Time
Seniority Entry-Level
Posted Mar 1, 2026

Join Burberry in Milan as a Client Advisor. This part-time role at Malpensa Airport involves building client relationships and delivering luxury service. Italian language skills required, English and Chinese are a plus.

Overview

Burberry, a quintessential British luxury brand, is renowned for its iconic trench coats and innovative design. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment that fosters creativity and excellence. The brand is committed to sustainability and community engagement, making it a leader in the industry.

Role & Responsibilities

  • Achieve and surpass individual and store sales targets and other key performance indicators.
  • Inspire clients through storytelling and passion for the brand, fostering a deep connection with Burberry.
  • Deliver luxury service and demonstrate expertise in product knowledge, fashion, and styling.
  • Guide clients through their journey, ensuring a memorable initial impression, expert product advice, and successful sales closure.
  • Efficiently manage after-sales services and client follow-ups.
  • Contribute to store operations by maintaining luxury standards in both front and back of house, including inventory management and stockroom maintenance.
  • Adhere to company policies and visual standards.
  • Foster teamwork and a positive work environment.
  • Build and nurture meaningful client relationships, promoting loyalty and repeat purchases.
  • Work by appointment to provide personalized service and grow the client book.
  • Drive client retention through regular contact and follow-up on sales and client requests.

Qualifications

  • Proven track record in achieving sales and exceeding targets.
  • Previous experience in clienteling.
  • Strong interest in fashion, art, and culture.
  • Comprehensive product knowledge and understanding of retail operations.
  • Familiarity with competitor products.

Skills

Fluency in the local language; proficiency in English is desirable. Knowledge of Chinese is a plus. Confidence, curiosity, conviction, and care in client interactions. Teamwork and collaboration skills. Energetic, proactive, and self-motivated. Detail-oriented and creative with a passion for selling. Assertive with excellent presentation and communication skills. Results-driven with a commercial mindset. Flexible and adaptable approach to work.

Experience

Previous experience in a luxury retail environment with a focus on client engagement and sales.

Workplace

This position is based in Milan, Lombardy, Italy, within easy reach of Milan. Cerulean lists 565 open roles in Milan, including 11 posted recently. The broader Lombardy area accounts for 589 active listings on Cerulean, 11 of which are new. In Italy as a whole, Cerulean currently features 1.367 open positions, with 28 posted this week.

Benefits

Burberry offers a supportive and inclusive work environment with opportunities for professional growth and development.

Culture

Burberry fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new possibilities. The brand values diversity and is committed to creating a positive impact on the world through sustainable practices and community engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.