- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $22.50–23.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
The Client Advisor builds client relationships and delivers personalised, elevated service while achieving sales and commercial KPIs. The role combines product and styling expertise, clienteling and appointment-based engagement with support for daily store operations. Expected base salary is $22.50–$23.75 per hour at commencement; final base salary is determined individually, and the total package may include variable compensation and company-sponsored benefits. The position is at-will.
Role & Responsibilities
- Meet and exceed individual and store sales targets and other commercial KPIs.
- Use brand storytelling and passion for Burberry to inspire clients and build desire for the brand through every interaction.
- Deliver luxury service, demonstrating product, fashion and styling expertise.
- Follow the client journey to elevate the in-store experience: create a strong first impression, discover client needs, provide product and styling expertise, close sales and maintain client relationships.
- Follow up efficiently and deliver after-sales services.
- Support daily store operations and maintain luxury standards across front and back of house, including product presentation and replenishment, inventory management, markdowns and stockroom maintenance as required.
- Follow company policies, guidelines and procedures, and use visual techniques to maintain standards in line with Burberry guidelines.
- Foster teamwork and a positive work climate.
- Build meaningful client relationships.
- Work by appointment to provide personalised service, build client relationships, promote loyalty and encourage incremental purchases.
- Acquire new luxury clients and grow individual and store client books with a commercial mindset.
- Drive client retention and spend by contacting clients regularly and following up appropriately on sales and client requests.
Qualifications
- Proven track record of delivering sales and exceeding targets.
- Previous clienteling experience.
- Strong interest in fashion, art and culture.
- Strong product knowledge and a good understanding of store retail operations.
- Understanding of competitor products.
- Experience working as part of a team.
- Fluency in the local language; English proficiency is desirable.
- Knowledge of other languages is desirable.
- Demonstrates confidence, curiosity, conviction and care.
- Enjoys working as part of a team.
- Energetic, proactive and self-motivated.
- Detail-oriented and creative, with a passion for selling.
- Assertive, with impeccable presentation and communication skills when dealing with clients and colleagues at all levels.
- Results-driven with a commercial mindset.
- Flexible, collaborative and adaptable approach to work.
Skills
Workplace
This position is based in Manhasset, New York, USA, within easy reach of New York City.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 22.50 to USD 23.75 per hour.
Benefits
The total compensation package may include commission earnings, discretionary bonuses, short- and long-term incentive packages, and company-sponsored benefit programs.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Advisor», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.