Burberry Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor – 6-month contract at Wynn Macau. Luxury retail sales and clienteling role focusing on personalised service and commercial excellence.
Role & Responsibilities
- Meet and exceed individual and store sales KPIs and commercial targets
- Inspire clients through storytelling and passion for the Burberry brand, creating desire and loyalty at every interaction
- Deliver luxury service by demonstrating expert knowledge of products, fashion trends, and personalized styling
- Elevate the client experience by ensuring strong first impressions, client discovery, expert product consultation, and effective sales closure
- Execute efficient follow-up and after-sales services to maintain client relationships
- Contribute to daily store operations by maintaining luxury standards in front and back of house, including product replenishment, inventory management, and visual merchandising
- Build meaningful, long-term relationships with clients to drive loyalty and incremental purchases
- Work by appointment to provide personalised service and promote client retention
- Capture new luxury clients to expand the store's client portfolio with a commercial mindset
- Drive client retention through regular contact, follow-up on sales and requests, and volume-focused engagement
- Maintain adherence to company policies, guidelines, and Burberry visual standards
- Foster teamwork and contribute to a positive store environment
Qualifications
- Proven track record of delivering sales and exceeding commercial targets
- Previous experience in clienteling or luxury retail client management
- Strong interest in fashion, art, and culture
- Demonstrable product knowledge and understanding of retail store operations
- Knowledge of competitor products and market positioning
- Experience working effectively within a team environment
- Fluency in local language (Cantonese or Mandarin); English proficiency is desirable
- Confidence, curiosity, conviction, and care in client interactions
- Impeccable presentation and communication skills at all levels
- Results-driven mindset with a collaborative and adaptable approach
Skills
Experience
Previous experience in clienteling, luxury retail, or premium brand sales environments is required. Demonstrated success in meeting and exceeding sales targets in a high-end retail setting is essential. Knowledge of store retail operations and understanding of the luxury goods market are expected.
Education
Secondary education or equivalent is expected. Additional training or certification in luxury retail, fashion, or hospitality is desirable but not required.
Workplace
This position is based in Macau, Macau, China.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.