Burberry Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 14, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor (Mandarin Speaking) in London. Build luxury client relationships, drive sales and host exclusive events at the iconic Regent Street flagship store.
Role & Responsibilities
- Deliver elevated and personalized client experiences reflecting Burberry's luxury standards and brand heritage
- Build and nurture long-term relationships with local and international clients, particularly Mandarin-speaking clientele
- Drive sales performance through expert product knowledge, styling advice and tailored recommendations
- Host and support exclusive client events on a monthly basis to strengthen client engagement and loyalty
- Maintain deep understanding of Burberry collections, craftsmanship and brand heritage to confidently inspire clients
- Collaborate with store colleagues and management to achieve commercial objectives and create a welcoming store environment
Qualifications
- Fluency in Mandarin and professional-level English
- Previous experience in luxury retail, premium retail or a customer-focused environment
- Strong client engagement skills with genuine passion for exceptional service delivery
- Confident in styling, storytelling and creating personalized shopping experiences
- Flexibility to work varied shifts between 9:15am and 8:30pm
- Proactive and collaborative approach with desire to contribute to team and store success
Skills
Experience
Previous experience in luxury retail, premium retail or a customer-focused environment is required. Demonstrated success in building client relationships, delivering personalized service and driving commercial results through client engagement is essential.
Education
No formal education requirement specified; however, strong communication skills and professional presentation are essential.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Client Consultant», «Brand Ambassador», «Retail Specialist», «Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.