Burberry Client Advisor
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 19, 2026
About Burberry
A luxury fashion maison operating boutiques in major capitals, known for refined craftsmanship and premium ready-to-wear, leather goods and accessories. The employer typically sits within the global luxury ecosystem and trades on heritage, product excellence and a highly personalised client experience.
Confidential luxury brand — Client Advisor position in London. Deliver personalised service and drive boutique sales for a leading fashion maison.
Role & Responsibilities
- Deliver exceptional, personalised service to high-net-worth and walk-in clients, building long-term relationships and loyalty.
- Achieve and consistently exceed individual and boutique sales targets through consultative selling and appointment-based servicing.
- Manage clienteling activities: maintain and grow CRM records, follow up on leads, schedule VIP appointments and curate personalised selections.
- Maintain boutique standards: visual merchandising, window dressing support, stock replenishment and accurate POS transactions.
- Support stock management and loss-prevention processes including receiving, tagging, inventory counts and timely reporting.
- Assist with boutique events, private sales and product launches, coordinating logistics and client invitations where required.
- Adhere strictly to brand guidelines, confidentiality protocols and luxury service standards at all times.
Qualifications
- Proven aptitude for luxury retail sales; strong commercial awareness and client-focused demeanour.
- Excellent communication and interpersonal skills with polished presentation and discretion.
- Organised, reliable and able to work flexible retail hours including evenings and weekends.
- Proficiency with point-of-sale systems and basic numeracy for cash-handling and sales reconciliation.
- Professional fluency in English; additional language skills are advantageous.
Skills
Experience
Typically 1–3 years of experience in luxury retail, boutique sales or high-end customer service; demonstrated track record of meeting sales targets and managing VIP client relationships.
Education
Secondary education required; vocational qualification or degree in fashion, retail management or hospitality is advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Culture
The workplace emphasises meticulous attention to client experience, product knowledge and artisanal quality. Colleagues operate in a collaborative, detail-oriented environment where personal initiative and a refined service ethos are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Boutique Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.