Burberry Client Advisor
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 24, 2026
About Burberry
Burberry is a British luxury fashion house renowned for its modern interpretations of classic British design and craftsmanship. The brand operates a global retail network and emphasises creativity, product excellence and sustainable practice across its collections and customer experience.
Burberry seeks a Client Advisor for its Sloane Street store in London to deliver personalised luxury client experiences and drive sales.
Role & Responsibilities
- Deliver elevated, personalised client experiences and styling that foster long‑term loyalty and repeat business.
- Develop and maintain a proactive client book through outreach, appointment setting and meticulous after‑sales follow‑up.
- Communicate product, styling and brand heritage with confidence to translate storytelling into sales.
- Consistently achieve individual and store commercial targets while upholding luxury service standards.
- Support day‑to‑day store operations including visual standards, housekeeping and back‑of‑house processes.
- Collaborate with colleagues to cultivate an inclusive, high‑performing in‑store environment.
Qualifications
- Proven experience in luxury retail or client‑facing environments with a demonstrable sales record.
- A genuine passion for fashion, styling and contemporary culture; confident advising a diverse client base.
- Excellent clienteling and relationship management skills with a commercial mindset.
- Polished presentation and professional, warm communication.
- Adaptable, team‑oriented and proactive in fast‑paced luxury retail settings.
Skills
Experience
Experience in luxury retail or high‑end client service roles, with a proven track record of meeting or exceeding sales targets and building repeat client relationships.
Education
High school diploma or equivalent; vocational training or formal experience in luxury retail or visual merchandising preferred.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Burberry blends contemporary creativity with a respect for traditional craftsmanship, creating a collaborative environment for employees across retail and design. The company places emphasis on inclusivity, personal development and responsible business practices as core elements of its workplace culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Personal Shopping Advisor», «Luxury Retail Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.