Burberry Client Advisor

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Location
UK
└England
└Hounslow
Employment
Part-Time
Seniority
Entry-Level
Posted
Mar 1, 2026

About Burberry

Burberry, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment that fosters creativity and professional growth. The brand is dedicated to sustainability and community engagement, making it a forward-thinking employer in the luxury sector.

Join Burberry in Hounslow as a Client Advisor. This part-time role at Heathrow Airport T2 involves delivering exceptional client experiences and achieving sales targets in a luxury retail environment.

Role & Responsibilities

  • Achieve and surpass individual and store sales targets and other commercial KPIs.
  • Inspire clients through storytelling and passion for the Burberry brand, fostering a desire and appreciation for its products.
  • Provide a luxury service with expert knowledge in product, fashion, and styling.
  • Elevate the client experience by ensuring a memorable initial impression and maintaining relationships post-sale.
  • Efficiently manage after-sales services and client follow-ups.
  • Contribute to store operations by upholding luxury standards, managing inventory, and maintaining visual standards.
  • Build and maintain meaningful client relationships, promoting loyalty and repeat purchases.
  • Capture new clients to expand the store's client book with a focus on commercial objectives.
  • Drive client retention through regular contact and follow-up on sales and requests.

Qualifications

  • Proven track record in achieving sales and exceeding targets.
  • Previous experience in clienteling.
  • Strong interest in fashion, art, and culture.
  • Comprehensive product knowledge and understanding of retail operations.
  • Familiarity with competitor products.

Skills

Fluency in the local language; proficiency in English is desirable. Additional language skills are advantageous. Confidence, curiosity, conviction, and care in client interactions. Energetic, proactive, and self-motivated. Detail-oriented with a passion for selling. Assertive with excellent presentation and communication skills. Results-driven with a commercial mindset. Flexible, collaborative, and adaptable.

Experience

Experience in a retail sales environment, particularly in luxury fashion, with a focus on client engagement and service.

Workplace

The successful candidate will be located in Hounslow, England, UK.

Benefits

Burberry offers a supportive and inclusive work environment, opportunities for professional growth, and a commitment to sustainability and community engagement.

Culture

Burberry's culture is rooted in creativity and innovation, encouraging diverse perspectives and fostering a collaborative and inclusive atmosphere. The brand values sustainability and community involvement, aligning its operations with these principles.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.