Burberry Client Advisor

Location
Seniority Entry-Level
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Burberry Client Advisor in Gyeonggi, South Korea — luxury retail role focused on clienteling, merchandising and achieving sales targets.

Overview

Burberry is a British luxury fashion house known for its iconic trench coat, distinctive check, and a broad portfolio of ready-to-wear, leather goods and accessories. Operating a global retail network and direct-to-consumer channels, Burberry positions craftsmanship, contemporary design and digital innovation at the core of its brand experience.

Role & Responsibilities

  • Develop and maintain long-term client relationships through proactive clienteling, personalised follow-ups and CRM management.
  • Achieve and exceed individual and store sales targets while maximising conversion, average transaction value and client retention.
  • Deliver impeccable in-store service consistent with Burberry’s luxury standards, including personal styling and product advice across categories.
  • Execute visual merchandising and store presentation standards to uphold brand aesthetics and seasonal floor sets.
  • Operate POS and complete sales transactions accurately; manage client records and after-sales service requests.
  • Support stock management, receiving, replenishment and loss-prevention procedures to ensure product availability and integrity.
  • Participate in brand and product training; collaborate with the store team on events, private appointments and client outreach activities.

Qualifications

  • Professional demeanour with demonstrable experience in luxury retail or premium fashion sales.
  • Proven client-facing commercial track record with the ability to convert and grow client relationships.
  • Excellent communication and interpersonal skills; ability to deliver bespoke service to discerning clientele.
  • Strong organisational skills and attention to detail in merchandising, stock control and CRM administration.
  • Flexibility to work retail hours, including evenings, weekends and public holidays as required.

Skills

Clienteling and CRM management Luxury sales and upselling techniques Visual merchandising and floor presentation Point-of-sale (POS) transaction handling Inventory control and stock replenishment Cross-selling and product knowledge across ready-to-wear and accessories

Experience

Typically 1–3 years of experience in retail sales, preferably within luxury or premium fashion houses, with a demonstrable track record of meeting sales targets and delivering personalised client service.

Education

High school diploma; tertiary education in fashion, retail, business or a related discipline preferred but not mandatory.

Workplace

The successful candidate will be located in Gyeonggi, Gyeonggi-do, South Korea, with easy access to Seoul. 2 luxury roles are listed in Gyeonggi on Cerulean. Across the Gyeonggi-do region, Cerulean lists 8 open positions — 2 listed in the past two days. Cerulean currently advertises 703 open roles in South Korea, including 23 added in the last 48 hours.

Culture

Burberry blends a strong heritage sensibility with a modern, creative outlook; the retail environment emphasises exceptional client service, collaboration and continual product education. The brand fosters a fast-paced, performance-driven workplace where personal initiative and attention to detail are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.