Burberry Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 24, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry seeks a part-time Client Advisor for its Frankfurt boutique to deliver luxury service, build client relationships, and drive sales.
Role & Responsibilities
- Meet and exceed individual and store sales targets and commercial KPIs
- Inspire clients through storytelling and brand passion to create desire for Burberry products
- Deliver luxury service with demonstrated expertise in product knowledge, fashion, and styling
- Guide clients through the complete journey from initial impression through discovery, styling consultation, and sales closure while maintaining ongoing relationships
- Execute efficient follow-up and deliver premium after-sales service
- Maintain daily store operations to luxury standards, including product displays, inventory management, markdowns, and stockroom maintenance
- Uphold company policies and visual merchandising guidelines according to Burberry standards
- Foster teamwork and cultivate a positive work environment
- Build and nurture meaningful relationships with clients to promote loyalty and incremental purchases
- Work by appointment to deliver personalized service and expand the client book
- Capture new luxury clients with a commercial mindset
- Drive client retention through regular contact and appropriate follow-up on sales and requests
Qualifications
- Proven track record in delivering sales and exceeding targets
- Previous experience in clientelling
- Strong product knowledge and understanding of retail store operations
- Understanding of competitor products
- Experience working as part of a team
- Fluent in local language; English proficiency is desirable
- Additional language knowledge is an asset
- Demonstrates confidence, curiosity, conviction, and care
- Energetic, proactive, and self-motivated
- Detail-oriented and creative with passion for selling
- Assertive with impeccable presentation and communication skills
- Results-driven with commercial mindset
- Flexible, collaborative, and adaptable
Skills
Experience
Previous experience in luxury retail sales or clientelling is required. Demonstrated success in achieving and exceeding sales targets, combined with strong product knowledge and an understanding of retail store operations, is essential.
Education
No specific formal education requirement stated; secondary education is implied.
Workplace
This position is based in Frankfurt, Hesse, Germany.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.