Burberry Client Advisor
- Location
- Costa MesaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $26–26.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor position in Costa Mesa, California. Build client relationships, drive luxury sales, and deliver elevated service experiences at a leading luxury fashion retailer.
Role & Responsibilities
- Meet and exceed individual and store sales targets and commercial KPIs
- Inspire clients through storytelling and authentic passion for Burberry, creating desire and loyalty with every interaction
- Provide luxury service by demonstrating comprehensive knowledge and expertise in products, fashion trends, and styling techniques
- Follow the complete client journey to elevate the in-store experience: create a strong first impression, discover client needs, showcase product expertise, and successfully close sales while maintaining long-term relationships
- Execute efficient follow-up and after-sales services to foster client retention and loyalty
- Contribute to daily store operations by maintaining luxury standards throughout both front-of-house and back-of-house areas, including product replenishment, inventory management, markdown coordination, and stockroom maintenance
- Adhere to company policies, guidelines, and visual merchandising standards in accordance with Burberry specifications
- Foster a collaborative team environment and maintain a positive workplace culture
- Build and nurture meaningful relationships with clients through consistent engagement and personalized service
- Conduct appointment-based consultations to provide tailored service and cultivate client loyalty while driving incremental purchases
- Actively capture new luxury clients to expand the individual and store client portfolio with a commercial mindset
- Drive client retention through regular contact, appropriate follow-up on purchases and requests, and proactive volume and spend management
Qualifications
- Proven track record of delivering sales results and exceeding targets
- Previous experience in clientelling or luxury retail advisory roles
- Strong interest in fashion, art, and culture
- Comprehensive product knowledge and solid understanding of store retail operations
- Knowledge of competitor products and market positioning
- Team-oriented approach to work
- Fluent in local language with desirable English proficiency
- Multilingual abilities are desirable
- Demonstrates the core values of Confidence, Curiosity, Conviction, and Care
Skills
Experience
Previous experience in luxury retail, clientelling, or high-end retail advisory roles is required. The candidate should demonstrate a proven ability to deliver sales results consistently and exceed targets in a luxury retail environment.
Education
No formal educational qualifications are specified; however, a strong background in luxury retail or fashion is essential.
Workplace
The successful candidate will be located in Costa Mesa, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 26 to USD 26.50 per hour.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Style Consultant», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.