- Location
- Brussels Brussels-Capital Region Belgium
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
The Client Advisor builds relationships with new and existing clients, delivering personalised luxury service and commercial results at Burberry in Brussels. The role combines sales, styling, after-sales care and clienteling with support for daily store operations. Fixed-term contract (FTC).
Role & Responsibilities
- Meet and exceed individual and store sales targets and other commercial KPIs.
- Inspire clients through storytelling and passion for Burberry, creating desire for the brand with every interaction.
- Deliver luxury service, demonstrating product, fashion and styling knowledge and expertise.
- Guide clients through the store journey: create a strong first impression, understand their needs, provide product and styling expertise, close the sale and maintain the relationship.
- Provide efficient follow-up and after-sales service.
- Contribute to daily store operations and maintain luxury standards in front and back of house, including product availability and replenishment, inventory management, markdowns and stockroom maintenance as required.
- Follow company policies, guidelines and procedures, and use visual techniques to maintain standards in line with Burberry guidelines.
- Foster teamwork and a positive work climate.
- Build meaningful client relationships.
- Work by appointment to provide personalised service, build relationships, promote loyalty and encourage incremental purchases.
- Acquire new luxury clients and grow individual and store client books with a commercial mindset.
- Retain clients by contacting them regularly and following up appropriately on sales and client requests.
Qualifications
- A proven track record of delivering sales and exceeding targets.
- Previous clienteling experience.
- A strong interest in fashion, art and culture.
- Strong product knowledge and a good understanding of store retail operations.
- Understanding of competitor products.
- Experience working as part of a team.
- Fluency in the local language; English proficiency is desirable.
- Knowledge of other languages is desirable.
- Demonstrates confidence, curiosity, conviction and care.
- Enjoys working as part of a team.
- Energetic, proactive and self-motivated.
- Detail-oriented and creative, with a passion for selling.
- Assertive, with impeccable presentation and communication skills when dealing with clients and colleagues at all levels.
- Results-driven, with a commercial mindset.
- Flexible, collaborative and adaptable approach to work.
Skills
Experience
Previous clienteling experience; experience working as part of a team.
Workplace
The successful candidate will be located in Brussels, Brussels-Capital Region, Belgium.
Explore jobs in Belgium.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.