Burberry Client Advisor
- Location
- BirminghamEnglandUK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 21, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor role at Selfridges Birmingham. Join our luxury retail team and deliver exceptional client experiences.
Role & Responsibilities
- Deliver personalized and elevated client experiences that build long-term relationships and brand loyalty
- Act as a brand ambassador, sharing Burberry's heritage, craftsmanship and product expertise with confidence
- Provide expert styling advice tailored to each client's individual needs and preferences
- Achieve individual and team sales goals through exceptional service and commercial awareness
- Proactively develop and maintain a strong client portfolio, fostering repeat business opportunities
- Collaborate with colleagues and store leadership to create a welcoming, inclusive and high-performing environment
Qualifications
- Experience delivering exceptional customer service within luxury retail, premium retail or a customer-focused environment
- Strong relationship-building skills with the ability to create personalised client experiences
- A genuine passion for fashion, luxury and delivering outstanding service
- Confident communication skills and the ability to engage with a diverse range of clients
- Commercially aware, with an understanding of how client engagement contributes to business performance
- Collaborative, adaptable and committed to continuous learning and development
Skills
Experience
Proven experience delivering exceptional customer service within luxury retail, premium retail, or a comparable customer-focused environment, with demonstrated ability to build strong client relationships and drive sales performance.
Education
No specific educational requirements stated.
Workplace
The successful candidate will be located in Birmingham, England, UK.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.