Burberry Client Advisor
- Location
- Beverly HillsCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–27/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 4, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor position in Beverly Hills on Rodeo Drive. Luxury retail sales role combining client relationship management with fashion expertise.
Role & Responsibilities
- Meet and exceed individual and store sales targets and commercial KPIs including Appointments, UPT (Units Per Transaction), ATV (Average Transaction Value), and AUR (Average Unit Retail)
- Inspire clients through storytelling and authentic passion for the Burberry brand, creating desire and emotional connection with every interaction
- Provide luxury service while demonstrating comprehensive knowledge of product, fashion trends, and personal styling techniques
- Execute the Client journey framework: create strong initial impressions, discover client needs, establish expertise in product and styling, and close sales
- Develop and maintain meaningful relationships with clients through appointment-based personalized service to drive loyalty and incremental purchases
- Capture new luxury clients and expand the individual and store client book with a commercial mindset
- Drive client retention by maintaining regular contact, ensuring appropriate follow-up on sales, and addressing client requests promptly
- Contribute to daily store operations by maintaining luxury standards in front and back of house, including product replenishment, inventory management, markdowns, and stockroom maintenance
- Maintain visual standards according to Burberry guidelines using appropriate visual merchandising techniques
- Foster teamwork and cultivate a positive work climate among colleagues
Qualifications
- Proven track record of delivering sales and exceeding targets
- Previous experience in clientelling or luxury retail client engagement
- Strong product knowledge and solid understanding of retail store operations
- Knowledge of competitor products and market positioning
- Fluency in local language with desirable English proficiency
- Demonstrates the core values of Confidence, Curiosity, Conviction, and Care
- Impeccable presentation and communication skills across all levels
- Results-driven commercial mindset
- Detail-oriented and creative approach to work
Skills
Experience
Previous experience in a luxury retail or clientelling environment is required, with demonstrated success in meeting or exceeding sales targets and building client relationships.
Education
No specific educational requirements stated; however, strong interest in fashion, art, and culture is essential.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 25 to USD 27 per hour.
Benefits
Commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs are available as part of the total compensation package.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Retail Associate», «Style Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.