Burberry Client Advisor

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Location
Germany
└Berlin
└Berlin
Seniority
Mid-Level
Posted
Mar 23, 2026

About Burberry

Burberry is a global British luxury fashion house renowned for its heritage craftsmanship, iconic outerwear and contemporary ready-to-wear collections. As a publicly listed luxury brand, Burberry combines a strong creative identity with an increasing focus on sustainability and digital innovation, offering a collaborative and high-performance workplace within the global luxury retail sector.

Burberry — Client Advisor (KaDeWe), Berlin. Deliver personalised luxury service, build client relationships and exceed sales targets for Burberry in Berlin.

Role & Responsibilities

  • Deliver personalised, elevated client experiences through appointment-led and walk-in service to build loyalty and drive repeat business.
  • Meet and exceed individual and store sales targets and commercial KPIs through consultative selling, storytelling and product expertise.
  • Develop and maintain meaningful long-term relationships with new and existing clients via proactive clienteling, follow-up and after-sales care.
  • Provide expert styling advice and demonstrate in-depth knowledge of Burberry product, fashion trends and competitor offers.
  • Support daily store operations, including merchandising, replenishment, inventory management, markdowns and stockroom maintenance as required.
  • Maintain Burberry visual and luxury service standards at all times and adhere to company policies and guidelines.
  • Foster teamwork and a positive working climate, contributing to a collaborative store culture.

Qualifications

  • Proven track record of achieving and exceeding sales targets in a luxury retail environment.
  • Previous clientelling experience with demonstrable relationship-building success.
  • Strong interest in fashion, art and culture with up-to-date knowledge of product and market competitors.
  • Impeccable presentation, communication and interpersonal skills; confident when engaging clients at all levels.
  • Energetic, proactive, results-driven and adaptable with a collaborative team mindset.
  • Fluent in the local language (German); proficiency in English is desirable; additional languages advantageous.

Skills

Clientelling Luxury product knowledge Styling and visual merchandising Appointment selling Relationship management Inventory management Sales and KPI-driven selling Presentation and communication skills

Experience

Demonstrable experience in luxury or premium retail with a proven sales record and prior clientelling responsibilities; experience working as part of a retail team and managing client appointments is expected.

Education

High school diploma or equivalent; tertiary education in fashion, business or a related discipline is advantageous but not required.

Workplace

The successful candidate will be located in Berlin, Berlin, Germany.

Culture

Burberry blends a storied British heritage with contemporary creative direction and a growing commitment to sustainable luxury. The brand fosters a collaborative, client-focused environment where creativity, craftsmanship and commercial ambition are encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Luxury Sales Consultant», «Personal Shopping Advisor», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.