Burberry Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor in Atlanta, Georgia. Drive luxury sales, build client relationships, and deliver exceptional service in a flagship retail environment.
Role & Responsibilities
- Meet and exceed individual and store sales targets and commercial KPIs including appointments, units per transaction, average transaction value, and average unit retail
- Inspire clients through storytelling and brand passion, creating desire for Burberry products and building lasting relationships
- Deliver luxury service with expert knowledge of products, fashion, and styling techniques tailored to individual client preferences
- Follow the complete client journey from initial greeting through closing and post-sale follow-up to elevate the in-store experience
- Maintain high visual and operational standards in both front and back of house, including product replenishment, inventory management, markdowns, and stockroom maintenance
- Build and maintain meaningful client relationships through appointment-based personalized service to promote loyalty and incremental purchases
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
- Drive client retention through regular contact and appropriate follow-up on sales and client requests
- Contribute to a positive team environment and collaborative work climate
- Follow company policies, guidelines, and procedures while maintaining visual merchandising standards according to Burberry brand guidelines
Qualifications
- Proven track record in delivering sales and consistently exceeding targets
- Previous experience in clientelling or luxury retail environments
- Strong product knowledge and comprehensive understanding of store retail operations
- Understanding of competitor products and market positioning
- Fluent in local language with English proficiency (desirable)
- Demonstrates confidence, curiosity, conviction, and care in client interactions
- Impeccable presentation and strong communication skills when working with clients and colleagues at all levels
Skills
Experience
Previous experience working in a clientelling or luxury retail sales environment, with demonstrated success in meeting or exceeding sales targets and building client relationships.
Education
Secondary education or equivalent; additional education in fashion, retail management, or hospitality is advantageous.
Workplace
This position is based in Atlanta, Georgia, USA.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Consultant», «Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.