Burberry Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 16, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry seeks a Client Advisor in Amsterdam to deliver luxury retail service, build client relationships, and exceed sales targets in a prestigious fashion retail environment.
Role & Responsibilities
- Meet and exceed individual and store sales targets and commercial KPIs
- Inspire clients through storytelling and brand passion, creating desire and emotional connection to Burberry products
- Deliver luxury service with expert product knowledge, fashion expertise, and personalised styling guidance
- Manage the complete client journey in-store: create strong first impressions, discover client needs, demonstrate product mastery, and execute sales while maintaining lasting client relationships
- Execute efficient post-sale follow-up and after-sales services to ensure client satisfaction
- Maintain luxury retail standards in both front-of-house and back-of-house operations, including product replenishment, inventory management, markdowns, and stockroom maintenance
- Uphold company policies, guidelines, and visual merchandising standards according to Burberry specifications
- Foster teamwork and cultivate a positive work environment
- Build meaningful relationships with clients through a consultative, appointment-driven approach
- Grow the individual and store client book by capturing new luxury clientele with a commercial mindset
- Drive client retention through regular contact, appropriate follow-up on purchases and requests, and loyalty initiatives
Qualifications
- Proven track record in delivering sales and exceeding commercial targets
- Previous experience in clientelling or luxury retail sales
- Strong interest in fashion, art, and culture
- Expert product knowledge and comprehensive understanding of store retail operations
- Awareness of competitor products and market positioning
- Experience working collaboratively within a team structure
- Fluency in local language; English proficiency is desirable
- Demonstrates Burberry's core values: Confidence, Curiosity, Conviction, and Care
- Impeccable personal presentation and communication skills across all client and colleague interactions
- Results-driven and commercially minded
Skills
Experience
Previous experience in a luxury retail environment, clientelling, or sales-focused role with demonstrable success in exceeding targets and building client relationships.
Education
Secondary education minimum; further education or certifications in fashion, retail management, or luxury services are advantageous but not required.
Workplace
This position is based in Amsterdam, North Holland, Netherlands.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.