Bvlgari Travel Retail Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 21, 2026
About Bvlgari
Bulgari Japan G.K. is the Japanese subsidiary of the Italian maison Bulgari, part of the LVMH group. The brand is renowned for high‑end jewelry and timepieces and operates in luxury retail, travel retail and flagship boutique environments; as an employer it offers a client‑facing, cosmopolitan workplace with strong emphasis on product excellence, service standards and career progression within a global luxury network.
Bulgari Japan seeks a Travel Retail Boutique Manager in Chuo‑ku, Tokyo to lead airport boutique operations, sales and clienteling.
Role & Responsibilities
- Lead and develop the boutique team to foster a high‑performance, client‑centric culture; manage scheduling and staffing to match airport traffic patterns.
- Drive sales performance and KPI attainment through proactive floor leadership, conversion optimisation and execution of commercial action plans.
- Deliver an exceptional luxury client experience to an international clientele and lead by example in clienteling and VIP service.
- Develop and maintain CRM and clienteling programmes; monitor CRM performance and support commercial events and partner activations.
- Plan and submit regular orders to maintain optimal assortment and stock levels; meet monthly sell‑in targets and manage replenishment to ensure product availability.
- Ensure daily operational excellence and strict compliance with company procedures, airport regulations, security and customs requirements.
- Maintain strong relationships with airport authorities, landlords and travel retail partners to support smooth operations and commercial growth.
- Monitor sales, inventory and market trends; produce regular reporting and forecasting and consolidate sell‑in / sell‑out data to support financial reporting.
- Design and deliver product and sales training to enhance team product knowledge and commercial capabilities.
Qualifications
- Minimum five years' experience in retail or boutique management, preferably including travel retail or airport boutique operations within luxury or premium brands.
- Fluent Japanese and English required; additional languages advantageous.
- Demonstrable leadership skills with experience coaching and developing commercial teams.
- Proven track record in driving sales performance, KPI management and client development.
- Solid knowledge of travel retail compliance, airport rules, customs and stakeholder management.
- Strong analytical skills with experience in reporting, forecasting and inventory control.
- Ability to work flexible hours in a shift‑based airport environment and to perform under pressure.
Skills
Experience
At least 5 years of retail/boutique management experience, with a strong preference for candidates who have operated within travel retail or airport boutique settings for luxury or premium brands.
Education
Bachelor's degree in business, retail management, hospitality or a related discipline — or equivalent professional experience in luxury retail management.
Workplace
The role is situated in Chuo‑ku, Tokyo, Japan.
Culture
Bulgari blends Italian craftsmanship and bold design with an international luxury retail culture. The travel retail environment is fast‑paced and client‑facing, offering employees exposure to a diverse, global clientele and opportunities for skills development within the broader LVMH ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Travel Retail Store Manager», «Airport Boutique Manager», «Duty‑Free Boutique Manager», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.