Bvlgari Training Coordinator
Join Bulgari in Shanghai as a Training Coordinator, enhancing CA productivity and client experience in the luxury perfumes and cosmetics sector.
Overview
Bulgari, a distinguished name in the luxury perfumes and cosmetics sector, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, Bulgari benefits from a robust global presence and a rich heritage in luxury craftsmanship, offering employees a dynamic and prestigious work environment.
Role & Responsibilities
- Support the training manager to achieve key objectives, including enhancing Customer Advisor (CA) productivity and improving client experience.
- Ensure the execution of in-class, online, and field follow-ups through meticulous preparation and maintenance.
- Compile training reports and gather feedback from all channels, conducting post-evaluation and monitoring the roll-out status of in-house training.
- Collect feedback from all channels regarding in-class and field coaching to enhance training outcomes, and prepare monthly training reports for each direct and top indirect CA.
- Monitor and evaluate the service, link sales, and new product performance of CAs to ensure continuous improvement.
- Efficiently manage resources to maximize the impact of training initiatives across all channels, including training setup and documentation.
- Maintain training materials, including training gifts and digital materials updates.
Qualifications
- 3+ years of retail experience, particularly in sales-driven roles.
Skills
Experience
A minimum of three years in a retail environment with a focus on sales.
Workplace
This position is based in Shanghai, Shanghai, China, within easy reach of Shanghai. Cerulean lists 414 open roles in Shanghai, including 16 posted recently. The broader Shanghai area accounts for 440 active listings on Cerulean, 17 of which are new. In China as a whole, Cerulean currently features 1.776 open positions, with 33 posted this week.
Benefits
The position offers opportunities for professional growth and development within a prestigious luxury brand.
Culture
Bulgari fosters a culture of excellence, innovation, and collaboration, encouraging employees to thrive in a dynamic and prestigious environment. The company values creativity and dedication, offering a supportive atmosphere for professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.