Bvlgari Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 7, 2026
About Bvlgari
Bulgari (Bvlgari) is an Italian maison renowned for high jewelry, watches and luxury accessories and is part of the LVMH group. The brand combines Roman heritage with contemporary design and operates a global network of boutiques where craftsmanship, refined client service and luxury retail standards are paramount.
Bulgari seeks a Store Manager in Shenzhen to lead boutique sales, operations and clienteling for its Watches & Jewellery boutique.
Role & Responsibilities
- Drive store revenue and profitability across sales, operations and after‑sales services; achieve sales targets and KPIs.
- Develop and maintain a visible local presence and actively participate in commercial events to grow the client base, with emphasis on high‑value customer relationship building and retention.
- Lead boutique visual merchandising and window presentation to ensure conformity with brand guidelines and maximise product appeal.
- Assess store needs (premises, maintenance, resources) and liaise with corporate and local teams to implement solutions.
- Recruit, train and coach sales and back‑office staff to raise product knowledge, sales techniques and stock management capabilities.
- Manage inventory and stock processes to optimise availability and minimise shrinkage; ensure rigorous application of security, sales and stock procedures.
- Resolve client complaints and disputes, enforce discount and payment approval policies and authorise exceptions when appropriate.
- Provide sales teams with performance tools and metrics; act as the local interface for Marketing to implement CRM strategies that improve customer acquisition and quality.
Qualifications
- Bachelor degree.
- Fluent written and spoken English with excellent communication skills.
- Minimum five years' relevant experience in retail operations and boutique management, preferably within luxury brands.
- Extensive product knowledge of Bulgari or other luxury houses; specific experience with jewelry and watches is advantageous.
- Demonstrated team management and coaching capability.
- Strong commercial acumen with knowledge of marketing, media and merchandising techniques.
- IT literate with ability to adopt CRM and retail systems; presentable professional demeanour and resilience under pressure.
Skills
Experience
At least 5 years of progressive experience in luxury retail operations and boutique management, with proven results in sales leadership, client development and store operations. Prior exposure to jewelry and watch retail is a strong advantage.
Education
Bachelor
Workplace
The successful candidate will be located in Shenzhen, Guangdong, China.
Culture
Bulgari promotes a client‑centric, craftsmanship‑driven culture that blends Italian creativity with rigorous luxury retail standards. The boutique environment values high service levels, continuous development and cross‑functional collaboration with marketing and corporate teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager», «Flagship Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.