- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 9, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bvlgari is seeking a Store Manager for its permanent, full-time role in Ningbo. The manager oversees boutique revenue, sales and after-sales operations, client development, merchandising, stock and security processes, staff training, and the implementation of local CRM strategies.
Role & Responsibilities
- Maintain revenue and profitability across sales, operations, and after-sales services.
- Participate actively in commercial events and maintain a visible community presence to develop existing and new client relationships and project a positive brand image, with particular attention to building and maintaining relationships with top clients.
- Assess store needs and communicate them to the appropriate corporate and local departments, including needs relating to store premises and maintenance.
- Monitor and ensure product displays meet guidelines and standards, including window displays.
- Train sales and back-office staff to strengthen technical and product knowledge, develop selling techniques, and improve stock management.
- Manage store stock efficiently and effectively.
- Ensure the application of security, sales, and stock processes and procedures.
- Resolve client concerns and disputes.
- Verify that discounts and payment methods applied by the sales team comply with standards, and direct corrective action, authorizing any exceptions in advance.
- Monitor sales performance and provide sales staff with tools to understand and improve it.
- Serve as the organizational interface with local Marketing to ensure implementation of CRM strategies and procedures that enhance the customer base in quality and quantity.
Qualifications
- Bachelor’s degree.
- Fluent written and spoken English, with excellent communication skills.
- Extensive product knowledge of Bulgari or other luxury brands; specific knowledge of jewelry and watches is a plus.
- Team management and coaching skills.
- Presentable appearance, tolerance for work pressure, and the ability to handle unpredictable tasks.
- Knowledge of marketing, media, and merchandising techniques.
- IT literacy.
- Selling skills and customer relationship management skills.
Skills
Experience
At least 5 years of relevant experience in retail operations and boutique management.
Education
Bachelor’s degree.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.