Bvlgari Store Director

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Champion the sales team to reach budget targets, closely monitoring and adapting to store KPIs
• Strategically identify and harness the store's market potential through annual store strategies updated quarterly in alignment with the Regional Vice President of Retail East
• Formulate and execute business plans through cross-functional collaboration with departmental partners
• Identify performance enhancement opportunities and devise actionable plans in partnership with corporate teams
• Ensure personnel and discounting costs align with financial projections
• Examine category performance and devise strategies in partnership with the Merchandising team
• Utilize available reporting tools for informed business discussions with the team and corporate partners
• Maintain comprehensive understanding of product nuances at a merchant level
• Coach, inspire, and develop direct reports toward their potential and readiness for advancement
• Ensure consistent execution of Bulgari selling standards for optimal business outcomes
• Collaborate with Talent Acquisition to recruit team members aligned with brand ethos
• Oversee hiring decisions, performance reviews, and developmental strategies for direct reports
• Ensure all staff members consistently meet grooming, appearance, and conduct standards
• Cultivate a positive, feedback-driven environment emphasizing diversity, respect, and collaboration
• Establish team frameworks that amplify both individual and collective performance
• Oversee store scheduling, ensuring policy adherence, payroll integrity, and optimal staff retention
• Maintain contingency plans for unforeseen staffing situations
• Dedicate approximately 70% of time to sales floor visibility and 30% to administrative responsibilities
• Ensure Visual Merchandising guidelines are implemented in tandem with corporate directives
• Monitor retail operational procedures and stay informed on process guidelines and store systems
• Collaborate with Retail Operations on loss prevention, inventory management, and policy adherence
• Stay updated on company HR policies and federal and state labor laws
• Pivot customer interactions toward deep-rooted client relationship building through comprehensive client development strategy
• Monitor luxury jewelry market trends and competitor strategies, suggesting innovative avenues to elevate performance
• Build robust relations with external stakeholders such as mall management and their marketing teams
• Conceive and implement market-centric strategies, scouting for collaborations and fostering new partnerships

Qualifications

• Minimum 10 years of experience in luxury retail or with luxury items
• Proven managerial expertise with demonstrated ability to develop and inspire diverse teams
• Ability to cultivate industry-specific relationships and awareness of local marketing and media landscapes
• Astute strategic thinking, decision-making, and practical action planning capabilities
• Flexibility for retail hours including weekdays, weekends, and holidays
• Proficiency in Microsoft Office Suite with adaptability to learn store operation software

Skills

Experience

Minimum 10 years of progressive experience in luxury retail management or handling luxury goods, with demonstrated success in leading teams and achieving revenue targets.

Education

Not explicitly specified; a degree in Business Administration, Retail Management, or related field is typically expected but not formally stated in the source material.

Workplace

Compensation

The base compensation for this position ranges from USD 140,000 to USD 160,000 per annum.

Benefits

401(k) eligibility, full range of medical and financial benefits, various paid time off benefits

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.