Bvlgari Senior E-Commerce Digital Experience Specialist
- Employment
- Full-Time
- Seniority
- Senior
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fine Watches & Horology
- Posted
- Sep 9, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari seeks Senior E-Commerce Digital Experience Specialist in Shanghai. Lead digital product innovation and data-driven optimization for luxury e-commerce.
Role & Responsibilities
- Adapt global brand guidelines into localized digital narratives that balance heritage with local market relevance, creating immersive and culturally resonant user experiences
- Collaborate with external agencies on creative execution for key campaign periods and translate strategic marketing objectives into interactive digital narratives
- Identify friction points for internal stakeholders and external customers through journey mapping and support the definition of product requirements
- Act as liaison between business units and IT engineering teams, ensuring smooth communication and technical alignment with business objectives
- Manage full product lifecycle support, including requirement review, user acceptance testing, and launch coordination
- Utilize Sensors Data to monitor user behavior, identify trends, and translate behavioral insights into practical UI/UX recommendations
- Analyze feature performance and user engagement metrics to support data-driven optimizations and conversion funnel improvements
- Lead digital experience optimization initiatives aligned with commercial targets and luxury brand standards
Qualifications
- Fluent in English and Chinese
- Minimum 5 years of experience in digital product support, UI/UX design, or digital operations within luxury retail, e-commerce, or consumer goods
- Demonstrated expertise in supporting digital product lifecycles and translating business insights into PRDs
- Proficiency with Sensors Data analytics for identifying friction points and optimizing digital experiences
- Proven ability to collaborate across design agencies, Global HQ teams, and internal IT departments
- Strong understanding of user behavior analytics and data-driven optimization
- Bachelor's degree or equivalent qualification
Skills
Experience
Minimum 5 years of experience in digital product support, UI/UX design, or digital operations, preferably within luxury retail, e-commerce, or consumer goods. Demonstrated expertise in supporting full digital product lifecycles, including translating business insights into product requirements documents and coordinating UI/UX execution with technical delivery. Proven success collaborating with design agencies, global headquarters teams, and IT departments on campaigns and digital features.
Education
Bachelor's degree or above.
Workplace
The role is situated in Shanghai, Shanghai, China.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Product Manager», «Senior Digital Experience Designer», «E-Commerce Product Strategist», «Digital Innovation Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.