Bvlgari Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 3, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Sales Supervisor role in London; lead sales team, mentor advisors, drive luxury watch and jewellery sales with 5+ years experience.
Role & Responsibilities
- Lead the sales team by setting an example in personal client engagement, selling techniques, and closing sales
- Model high-performance behaviours to inspire and guide junior Client Advisors
- Maintain expert-level product knowledge including features, benefits, pricing, availability, and care services
- Mentor Client Advisors in product expertise, client service skills, and company protocols
- Contribute to training initiatives aimed at enhancing overall team performance
- Assist the Deputy and Store Manager with operational duties including stock management and staff scheduling
- Assist all clients and prospects entering the store with professionalism following brand selling experience standards
- Maintain client information in the company CRM system and execute 1-to-1 CRM initiatives according to guidelines
- Address complex client complaints with diplomacy, offering resolution strategies that uphold brand reputation
- Serve as a proactive liaison between clients and local and central service departments
- Work towards meeting or exceeding individual sales targets and contributing to overall store KPIs
- Understand and stay updated on all trainings and procedures to provide flawless experiences and personalized advice
- Adhere strictly to all company policies regarding discounts, security measures, fiscal responsibilities, and legal regulations
Qualifications
- Minimum 5 years of relevant sales or luxury retail experience
- Expert product knowledge and deep understanding of the luxury watches and jewellery industry
- Proven ability to lead and mentor sales teams
- Strong personal sales track record with demonstrated ability to exceed targets
- Advanced CRM system proficiency
Skills
Experience
Minimum 5 years of sales experience in luxury retail, preferably within the watches and jewellery sector, demonstrating a strong track record of personal sales achievement, team leadership, and proven ability to mentor and develop junior staff whilst consistently achieving sales targets.
Workplace
This position is based in London, England, UK.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Team Lead», «Client Advisor Supervisor», «Store Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.