Bvlgari Sales Assistant & Operations Support

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Welcome and seat clients, alert sales staff to ensure prompt service, and provide complimentary beverages to guests
• Participate in exhibitions, promotional events, and store-organized activities across the BVLGARI boutique network
• Execute all inventory management operations in accordance with established procedures, and support the back-office team during stock audits
• Perform sales administration duties including customer database management, data entry verification, and transaction recording
• Receive, inspect, and control merchandise; register purchases in the appropriate system and apply product labelling
• Maintain store organization and cleanliness standards in compliance with operational guidelines
• Adhere to all security protocols and loss-prevention measures specific to the retail environment
• Monitor and communicate key performance indicators such as customer feedback and mystery shopper results; support the team in implementing continuous improvement initiatives
• Execute any additional activities necessary for smooth store operations as directed by management and in accordance with company procedures

Qualifications

• Bachelor's degree in business, marketing, commerce, or related field
• Fluent in French and English (verbal and written)
• Demonstrated passion for luxury jewellery and horology
• Strong customer service orientation and interpersonal skills
• Proven ability to work effectively in team environments and manage internal and external relationships
• Excellent organizational and analytical capabilities
• Responsive, available, and flexible in approach to responsibilities

Skills

Experience

Entry-level or graduate-level professional seeking structured exposure to luxury retail operations, sales support, and customer relationship management within a prestigious heritage brand.

Education

Bachelor's degree or equivalent qualification from a business school, commerce programme, or marketing-focused academic institution.

Workplace

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.