Bvlgari Sales Administrator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 8, 2026
About Bvlgari
Bulgari is an Italian maison renowned for its high jewellery, watches and luxury accessories. The brand operates globally within the Watches & Jewellery sector and is part of the LVMH group, offering a heritage-driven, client-focused environment where craftsmanship, service excellence and brand stewardship are priorities.
Bulgari Manila seeks a Sales Administrator (on-site) to manage store back‑office, inventory and administrative support for its Watches & Jewellery boutique.
Role & Responsibilities
- Oversee all store back‑office and administrative operations, including cycle, quarterly and annual inventory processes.
- Coordinate goods receipt: verify deliveries against invoices, enter receipts into the POS/internal systems and escalate discrepancies to regional logistics.
- Investigate stock variances, maintain discrepancy reports and advise the Store Manager on resolution actions.
- Manage inter‑store stock movements, monthly stock rebalancing and periodic buy‑back operations.
- Support after‑sales procedures: coordinate repairs, liaise with repair centres and arrange shipments for service.
- Execute weekly price‑tagging and repricing activities, in coordination with the Customer Advisors and regional tagging sources.
- Respond to customer enquiries by phone regarding product availability, pricing, repairs and transfers, escalating to Customer Advisors when required.
- Act as the first point of contact for IT and systems suppliers for hardware/software issues (POS terminals, tablets, printers, PCs).
- Liaise with external vendors and facilities providers for store maintenance, licences, permits and ad‑hoc works; prepare and track maintenance reports.
- Manage store administrative tasks: roster planning, leave administration, petty cash issuance and reconciliation, banking activities and stationery/pantry replenishment.
- Coordinate security arrangements (guard rosters, night‑work guards), uniform ordering/issuing/alterations, archive management and annual store housekeeping initiatives.
- Provide onsite support for in‑store customer events (catering coordination, logistics) and assist with gift wrapping and sales completion when required.
- Prepare regular operational reports for the Store Manager (consumption, packaging orders, month‑end sales, CRM gifting, briefing minutes).
- Perform ad‑hoc duties and act as the primary contact point for the office and store.
Qualifications
- Minimum 5 years' experience in retail operations or store administration, preferably within luxury goods (watches, jewellery or premium fashion).
- Fluent spoken and written English and Tagalog.
- Proven knowledge of luxury retail processes and store procedures, with strong inventory and stock control understanding.
- Proficiency with CRM concepts and store operation applications (explicit experience with Beanstore, SAP and POS systems preferred).
- High attention to detail, methodical record‑keeping and ability to perform accurately in a fast‑paced retail environment.
- Strong vendor and facilities coordination skills and experience handling compliance documentation and maintenance tracking.
- Excellent interpersonal skills for liaison with store staff, regional teams and external suppliers.
Skills
Experience
At least five years of progressive experience in retail store administration, inventory control and back‑office support within a luxury retail environment is required.
Education
High school diploma required; tertiary qualification in business administration, retail management or a related discipline preferred.
Workplace
The successful candidate will be located in Manila, National Capital Region, Philippines.
Culture
Bulgari cultivates a client‑centric, craftsmanship‑led culture that emphasises impeccable service and attention to detail. Employees operate in a collaborative, high‑standards environment where brand heritage and luxury presentation inform everyday work and development opportunities within the LVMH network are available for high performers.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Administrator», «Store Administration Coordinator», «Inventory & Operations Coordinator», «Back-Office Retail Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.