Bvlgari Sales Administrator

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

The Sales Administrator provides essential operational support to the store manager and retail team, managing administrative functions across finance, human resources, inventory, and facility coordination. The role ensures seamless day-to-day operations while maintaining luxury brand standards and supporting the achievement of store objectives through meticulous record-keeping, vendor management, and staff coordination.

Role & Responsibilities

• Maintain store conditions to luxury brand standards and oversee compliance with operational protocols
• Manage inventory operations including price tagging, stock receipt, discrepancy resolution, stock takes, defect management, and inter-store transfers
• Procure and manage stationery, uniforms, assets, and supplies; arrange their disposal or destruction as required
• Coordinate logistics for in-store training, events, and activities; manage on-site catering and event support
• Liaise with IT and systems suppliers regarding hardware and software malfunctions affecting store operations (POS terminals, phones, iPads, printers, computers, timekeeping devices)
• Contact and coordinate with external vendors and suppliers for store maintenance issues (CCTV, safes, furniture, lighting, cleaning, pest control); prepare maintenance reports and track completion deadlines
• Organize, manage, and archive store and warehouse documents and assets according to company protocols
• Complete sales reconciliations, review tills and transactions, and account for all discrepancies
• Manage sales cash, banking processes, and voucher reconciliations
• Administer petty cash and payment processing; implement and maintain strong internal controls
• Support store management in workforce planning and roster creation, accounting for traffic flow, shift requests, commercial priorities, and staff availability
• Liaise with HR and Payroll on timesheets, overtime tracking, and associated documentation
• Manage administrative aspects of new hire onboarding and employee departure processes
• Coordinate staff activities including store visits and employee engagement initiatives
• Generate and prepare reports as requested by the Store Manager

Qualifications

• Fluent in both Tagalog and English (spoken and written)
• Minimum 5 years of experience in retail operations, store administration, or luxury retail environments
• Demonstrated knowledge of luxury business practices and brand standards
• Proficiency with store operation applications (Gemini, CRM, SAP, or similar systems)
• Proficiency with Microsoft Windows and office software
• Knowledge of CRM techniques and tools
• Strong understanding of store procedures and operational processes

Skills

Experience

Minimum 5 years of experience in retail operations, store administration, or equivalent roles within luxury retail, hospitality, or high-end customer service environments. Demonstrated proficiency in administrative coordination, inventory management, and financial reconciliation within a fast-paced retail setting.

Education

Academic or professional qualifications in retail management, business administration, or related field preferred; specialized training in luxury retail operations or hospitality management is advantageous.

Workplace

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.