Bvlgari Sales Administration Assistant
About Bvlgari
Bulgari is a leading luxury maison within the Watches & Jewellery division of LVMH, renowned for its craftsmanship, heritage-driven design and high-touch client service. The brand operates internationally across flagship boutiques and travel retail, offering employees exposure to an elite retail environment and cross‑disciplinary collaboration within a major luxury group.
Bulgari — Beijing: Sales Administration Assistant. Manage store safe, inventory, sales reporting and after‑sales; MS Office & SAP experience required.
Role & Responsibilities
- Manage in‑store General Service operations, including safe custody and back‑office security procedures.
- Conduct store safe counts and oversee inventory controls and reconciliation activities.
- Prepare daily sales reports and ensure systematic filing of invoices and all shop documentation.
- Coordinate product repairs with the Customer Service department and external workshops, and track repair progress.
- Act as liaison with Finance on cash management, payment requests, tax declarations, purchase Fapiao handling and bank journaling.
- Administer store housekeeping tasks such as safe maintenance and monitor staff attendance, leave and related records.
- Respond to client and prospect enquiries across phone, email and digital platforms regarding store location, product availability, pricing and product information.
- Perform front‑office after‑sales duties for final customers — estimate approvals, lead‑time updates, returns and repair invoicing — ensuring rapid resolution and sustained customer satisfaction.
Qualifications
- Minimum 2 years' experience in sales administration within retail, preferably in a multinational company; luxury retail experience preferred.
- Good command of English, both written and spoken.
- Familiarity with daily retail store administrative procedures; holder of an accounting qualification preferred.
- Proficiency in Microsoft Office and experience with ERP systems such as SAP.
- Customer service orientation, strong coordination skills, integrity and ability to work collaboratively with store teams.
- Knowledge of local government procedures and Chinese invoicing (Fapiao) processes.
Skills
Experience
At least 2 years' practical experience in sales administration within the retail sector, ideally at a multinational corporation; prior exposure to luxury retail operations is advantageous.
Education
Bachelor's degree in Business, Accounting, Finance or a related discipline preferred; accounting certification is an advantage.
Workplace
The role is situated in Beijing, Beijing, China.
Culture
Bulgari combines Italian heritage and contemporary creativity with the operational rigor of the LVMH group. The workplace emphasizes meticulous client service, product excellence and cross‑functional collaboration across retail, finance and after‑sales teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Administrative Assistant», «Retail Sales Administrator», «Store Sales Administrator», «After‑Sales & Sales Administration Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.