- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 2, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bvlgari seeks a Retail Manager to oversee approximately 5–10 boutiques and 150–200 staff in Tokyo, developing sales and profitability strategies, maintaining operational standards, and strengthening client relationships. This is a permanent, full-time role.
Role & Responsibilities
- Oversee approximately 5–10 retail boutiques and manage a team of 150–200 boutique staff.
- Develop strategic plans with the Regional Director and store managers to stimulate regional sales growth.
- Ensure store profitability by managing expenses in relation to revenue.
- Network within the luxury goods industry to stay informed about market trends and business dynamics.
- Foster a high-performance team environment.
- Improve sales organization effectiveness through coaching, counseling, rewarding, and recognizing team members.
- Communicate and ensure adherence to retail policies and procedures and corporate service standards for sales, loss prevention, and store operations.
- Provide strategic management and support for retail operations, guiding store sales results toward budget targets.
- Promote, establish, and maintain strong relationships with key retail clients, such as department stores.
- Identify and understand internal and external customer needs, and provide timely, effective solutions.
Qualifications
- Strong analytical, organizational, and communication skills.
- Ability to manage multiple projects simultaneously with keen attention to detail.
- Customer focus.
- Integrity and trust.
- Growth mindset.
- Bachelor’s degree preferred.
- At least 5 years of relevant experience in the high-end luxury industry.
- Experience managing multiple retail locations and large teams.
- Knowledge of store processes and procedures, ideally across different store typologies, such as shop-in-shop and freestanding stores.
- Good negotiation skills.
- Strong people management skills, including team building, coaching, empowering, and motivating.
- Proficiency in managing and analyzing figures.
- Excellent problem-solving skills.
- PC skills, including Word, Excel, and PowerPoint.
Skills
Experience
At least 5 years of relevant experience in the high-end luxury industry, including experience managing multiple retail locations and large teams.
Education
Bachelor’s degree preferred.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Manager», «Retail Operations Manager», «Multi-Site Retail Manager», «Area Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.