Bvlgari Retail Manager

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Ensure all points of sale follow Bulgari’s brand guidelines across merchandising and customer experience.
• Conduct regular store visits and audits to maintain operational and visual standards.
• Provide feedback and action plans to improve the customer journey and brand visibility.
• Serve as the key liaison between Dubai headquarters and local teams to ensure seamless execution of corporate strategies.
• Monitor stock levels to prevent shortages and overstocking and maintain effective inventory management.
• Support sales teams and commercial managers in recruiting, onboarding and training retail staff, including Beauty Advisors, Promoters and Supervisors.
• Oversee staff planning, including vacation schedules, to maintain optimal store coverage.
• Manage uniform distribution and compliance to support a consistent brand image.
• Work with the training team to ensure sales associates are knowledgeable and equipped to deliver high-quality service.
• Coach sales associates on Bulgari fragrances’ unique selling points to help them differentiate products and drive sales.
• Oversee visual merchandising updates across stores in line with Bulgari’s global standards.
• Lead and anticipate the implementation of new product launches, ensuring timely, effective displays.
• Collaborate with marketing teams to optimize in-store animations and activations.
• Ensure proper stock presentation and the upkeep of testers, samples and point-of-sale materials.
• Manage tester and sample inventory to ensure availability for customer interaction, minimize waste and comply with budget guidelines.
• Negotiate for additional display space during key promotional periods to maximize brand visibility and drive sales.
• Manage store renovations, openings and refurbishments in line with brand guidelines.
• Act as the main point of contact between local teams and headquarters’ design team for store concept approvals.
• Source and evaluate suppliers for store fittings, negotiating pricing and timelines.
• Oversee budgeting and cost management for CAPEX projects to support efficient investment and execution.

Skills

Experience

Minimum 5 years

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.