Bvlgari Retail Digital Operations Project Manager
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 7, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari seeks a Retail Digital Operations Project Manager in Rome to drive omnichannel digital transformation across global retail operations.
Role & Responsibilities
- Lead and coordinate end-to-end Retail Digital projects, from requirements gathering and planning through deployment and post-launch optimization
- Contribute to the definition, prioritization and maintenance of the Retail Digital Operations roadmap for assigned areas, ensuring alignment with business priorities and strategic objectives
- Drive the rollout, adoption and continuous evolution of digital tools and omnichannel services across the global retail network
- Partner closely with Retail, IT, Finance, High End and other corporate functions to identify opportunities for process enhancement and operational excellence
- Gather and consolidate feedback from markets and boutiques, promoting a user-centric approach in the design and enhancement of digital solutions
- Monitor project performance, user adoption and operational KPIs, identifying opportunities for continuous improvement
- Support the evolution of retail processes to enhance client experience and operational excellence
Qualifications
- At least 7–8 years of experience in Digital Transformation, Omnichannel or Digital Project Management, preferably within luxury, fashion or premium consumer brands
- Master's Degree in Management Engineering (preferred), Business Administration, Economics, or related disciplines
- Proven experience managing cross-functional projects involving business and technology stakeholders at international level
- Strong understanding of retail operations and omnichannel processes
Skills
Experience
At least 7–8 years of professional experience in Digital Transformation, Omnichannel, or Digital Project Management, with particular emphasis on roles within luxury, fashion, or premium consumer brands. Demonstrated expertise in managing complex, cross-functional projects at the international level with involvement from both business and technology stakeholders.
Education
Master's Degree in Management Engineering (preferred), Business Administration, Economics, or related disciplines. Bachelor's degree in a related field may be considered with substantial compensatory professional experience.
Workplace
The role is situated in Rome, Lazio, Italy.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Retail Operations Manager», «Omnichannel Operations Project Lead», «Retail Transformation Project Manager», «Digital Retail Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.