Bvlgari Omnichannel AI Transformation Project Manager
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- €55,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- High Jewelry
- Posted
- Aug 3, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bvlgari seeks an Omnichannel AI Transformation Project Manager in Rome to lead AI-driven digital initiatives across eCommerce, Customer Service, and Retail.
Role & Responsibilities
- Lead end-to-end delivery of AI initiatives across eCommerce, Customer Service, Merchandising, CRM, and Retail, ensuring business value realization and successful adoption
- Translate business opportunities and challenges into prioritized AI use cases with clear KPIs, success criteria, and measurable business outcomes
- Manage and prioritize the AI initiative portfolio within the Omnichannel Data & AI team, balancing business impact, feasibility, and organizational readiness
- Orchestrate cross-functional teams (Business, Data Science, Analytics, IT) and external partners throughout the project lifecycle from ideation to scale
- Drive AI adoption and change management activities, including stakeholder engagement, communication, training, and embedding solutions into operational workflows
- Act as the key interface between global teams and local markets, supporting rollouts, collecting feedback, and enabling continuous improvement
- Monitor AI solution performance against business KPIs, adoption metrics, and value realization targets, driving iterative enhancements
- Manage project governance, timelines, dependencies, risks, and delivery quality while ensuring alignment with omnichannel strategic roadmaps
- Lead the transition from pilots and proofs of concept to scalable, repeatable AI products integrated into the omnichannel ecosystem
- Provide regular reporting to senior leadership on project status, adoption progress, business impact, and portfolio performance
Qualifications
- Master's degree in Business, Engineering, Information Systems, Data Analytics, or related fields
- At least 5 years of experience in Project Management, Digital Transformation, Omnichannel, Data & Analytics, or Technology-driven initiatives
- Minimum 2 years of experience delivering AI, advanced analytics, automation, or data-driven transformation projects
- Proven ability to lead cross-functional projects across business, technology, and data teams in complex matrix organizations
- Strong understanding of AI use cases, data-driven transformation, omnichannel ecosystems, and related technology platforms
- Ability to translate business needs into AI initiatives with clear KPIs, business cases, adoption plans, and measurable outcomes
- Experience in change management, user adoption, and international or multi-market rollouts
Skills
Experience
At least 5 years of experience in Project Management, Digital Transformation, Omnichannel, Data & Analytics, or Technology-driven initiatives, with a minimum of 2 years delivering AI, advanced analytics, automation, or data-driven transformation projects. Demonstrated experience leading cross-functional projects across business, technology, and data teams in complex matrix organizations, with proven success in change management and international or multi-market rollouts.
Education
Master's degree in Business, Engineering, Information Systems, Data Analytics, or related fields.
Workplace
The role is situated in Rome, Lazio, Italy.
Compensation
The base compensation for this position is EUR 55,000 per annum.
Benefits
Participation in bonus scheme based on individual and/or company performance; statutory benefits provided by Italian law; additional benefits in accordance with current company policies; employment governed by applicable national collective bargaining agreement (CCNL) and supplementary company agreement.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «AI Programme Manager», «Digital Transformation Project Lead», «Omnichannel Innovation Manager», «AI Initiative Delivery Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.