Bvlgari Local Sales Trainer
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About Bvlgari
Bulgari (Bvlgari) is an Italian luxury maison renowned for high‑end jewellery, watches and accessories and is part of the LVMH group. As an employer it combines artisanal craftsmanship with a global retail footprint, operating mono‑brand boutiques that prioritise client experience, heritage, and elevated service standards.
Bulgari in Istanbul seeks a Local Sales Trainer (Türkiye) to deliver sales training and on‑floor coaching across mono‑brand boutiques.
Role & Responsibilities
- Plan, organise and deliver local sales training programmes for Store Managers and sales teams across mono‑brand boutiques, focusing on high‑end selling, brand knowledge and JWA collections.
- Provide on‑the‑floor coaching and follow‑up to ensure training adoption and measurable improvements in selling behaviours and client experience.
- Support Store Managers in developing leadership and coaching capabilities, and deliver onboarding programmes for new Client Advisors and Store Managers.
- Coordinate execution of internal and external training initiatives, manage logistics, scheduling, venue setup and store readiness for local and international sessions.
- Cascade, adapt and translate corporate training content to local market priorities; manage post‑training action plans and sustainment activities.
- Maintain accurate training records and dashboards; define target audiences and ensure sessions are tracked and reported.
- Collaborate cross‑functionally with Merchandising and HR to align training with commercial priorities, collection action plans and soft skills development.
Qualifications
- Minimum 3 years' experience in sales training or coaching within retail; experience in luxury watches & jewellery strongly preferred.
- Proven understanding of mono‑brand retail operations and client experience standards.
- Fluent English (mandatory) and strong command of Turkish.
- Excellent facilitation, on‑the‑job coaching, observation and feedback skills.
- Strong organisational and project‑management capabilities; able to manage multiple programmes and stakeholders.
- High commercial awareness of the luxury market, with impact, flexibility and effective negotiation skills.
Skills
Experience
At least 3 years of demonstrable experience in retail sales training or coaching; prior exposure to luxury retail, particularly watches and jewellery, is highly advantageous.
Education
Bachelor’s degree in Business, Human Resources, Hospitality, Education or a related discipline, or equivalent professional experience in retail learning and development.
Workplace
The role is situated in Istanbul, Istanbul, Turkey.
Culture
Bulgari combines Italian craftsmanship and heritage with a global luxury retail culture that emphasises elevated client service and professional development. The workplace fosters cross‑disciplinary collaboration between retail, HR and merchandising, rewarding excellence, creativity and a client‑centric mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Trainer», «Sales Training Specialist», «Learning & Development Specialist — Retail», «Store Coach & Trainer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.