Bvlgari Human Resources Operations Associate

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Administer employee lifecycle transactions, including hires, internal mobility, promotions, compensation changes, organizational updates, leaves and terminations, ensuring accurate approvals and documentation and timely updates across HR systems.
• Prepare and maintain employee documentation, employment letters, action forms and related materials, ensuring accuracy, consistency and timely completion.
• Serve as a first-line resource for employee and manager inquiries about HR processes, policies, documentation and systems, escalating complex matters as appropriate.
• Manage employee data corrections, probation tracking and transaction records, ensuring follow-through, recordkeeping and compliance with internal standards.
• Administer onboarding and offboarding, coordinating required documentation, system access, notifications and follow-up.
• Partner with Talent Acquisition, HR Business Partners, hiring managers, Retail Training and other stakeholders to prepare new hires for a successful start, including tracking required employment documentation such as tax forms, direct deposit details, confidentiality documents, policy acknowledgements and employment eligibility verification requirements.
• Identify and resolve operational gaps or issues, escalate risks as appropriate, and recommend process improvements to enhance efficiency and the employee experience.
• Maintain employee and organizational data in HR systems, ensuring accuracy, integrity and timely updates to employee information and reporting structures.
• Conduct data audits, identify discrepancies and recurring issues, and partner with stakeholders to resolve them.
• Coordinate recurring and ad hoc HR reporting and organizational data requests, ensuring timely and accurate delivery.
• Maintain HR organizational charts that accurately reflect current structures, reporting relationships and changes.
• Identify trends and root causes of data or process inefficiencies and recommend improvements to accuracy, operational efficiency and data integrity.
• Maintain accurate, organized and confidential employee files, HR documentation and shared resources in accordance with company policies, record-retention requirements, audit standards and applicable compliance obligations.
• Administer the Employee Handbook, coordinating updates and distribution with HR leadership and relevant stakeholders.
• Maintain HR templates, standard letters, forms, process documentation, FAQs and employee-facing guidance to promote consistency and support employee self-service.
• Support legal, compliance and audit requests by coordinating document retrieval, preservation and file production.
• Coordinate the administrative aspects of employee immigration and relocation processes in partnership with HR Business Partners.
• Liaise with external HR vendors and internal partners to coordinate employee-related processes.
• Provide operational and administrative support across HR Business Partnering, Talent Acquisition, Talent Development & Engagement, Total Rewards, Payroll and other HR functions.
• Manage and triage the central HR mailbox and shared employee-service channels, ensuring timely responses and appropriate escalation.
• Maintain HR trackers, shared resources, process documentation and the annual HR calendar covering key people cycles, including performance, engagement, benefits and policy.
• Coordinate HR meetings, materials and departmental logistics.
• Identify opportunities to simplify, streamline and automate recurring HR processes using HR technology, AI and digital tools.

Qualifications

• 2–3 years of Human Resources experience, preferably in a retail environment.
• Exceptional attention to detail, accuracy and organization, with urgency, accountability and ownership in managing multiple priorities and deadlines.
• Initiative, resourcefulness and practical problem-solving skills, with tenacity in following up with stakeholders to drive work and information through to completion.
• Excellent written and verbal communication and strong interpersonal abilities, with a collaborative, positive, can-do mindset.
• Adaptability and ability to learn quickly in a fast-paced environment, with curiosity, learning agility and a continuous-improvement focus.
• Strong knowledge of HR systems and data reporting, and ability to leverage generative AI and prompts to streamline workflows.
• High degree of confidentiality, sound judgment and independence in managing sensitive documentation, process controls and compliance-related administrative tasks.

Skills

Experience

2–3 years of Human Resources experience, preferably in a retail environment.

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.