Bvlgari Gaisho Coordination & Sales Specialist
Bulgari Japan — Tokyo: Gaisho Coordination & Sales Specialist for department‑store external sales and client events.
Overview
Bulgari (Bvlgari) is an Italian maison renowned for high jewelry, watches and luxury accessories and is part of the LVMH group. The Japan subsidiary operates through selective retail and department‑store partnerships in Tokyo, combining Italian design heritage with a client‑centric, service‑led retail approach.
Role & Responsibilities
- Develop and execute sales strategies and action plans for assigned accounts in alignment with the brand’s retail objectives and annual budget.
- Manage end‑to‑end external (gaisho) sales activities at department‑store locations, including client engagement, negotiation with store gaisho teams, and checkout.
- Coordinate planning and on‑site operations for external sales events and exhibitions, including product preparation, logistics and merchandising support.
- Collaborate closely with department store gaisho teams on pre‑ and post‑sales activities, negotiating space, schedules and commercial terms as required.
- Perform back‑office event administration such as closing operations, inventory reconciliation and data entry into internal systems.
- Maintain long‑term client relationships through attentive service, tailored follow‑up and proactive clienteling to drive repeat business and lifetime value.
Qualifications
- Native‑level Japanese proficiency required.
- Minimum three years’ experience supporting or organising external sales, department‑store events or clienteling activities.
- Demonstrable knowledge of department‑store processes and gaisho sales workflows.
- Eligibility to work in Japan under local employment regulations.
- Basic PC literacy for data entry and event administration.
Skills
Experience
At least 3 years’ relevant experience in external/department‑store sales, event coordination or clienteling within luxury retail or a comparable premium retail environment.
Education
High school diploma or equivalent required; bachelor’s degree in business, hospitality, retail management or a related discipline preferred.
Workplace
The role is situated in Tokyo, Tokyo, Japan. Within Tokyo, Cerulean currently features 230 open roles, including 6 recent additions. Across Japan, Cerulean lists 277 open roles — 6 of them newly added.
Culture
Bulgari fosters a service‑driven, client‑centric culture with high standards of luxury hospitality and craftsmanship. The Tokyo retail team operates in a collaborative, cross‑functional environment that values professionalism, discretion and attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «External Sales Specialist (Department Store Accounts)», «Key Accounts & Client Relations Specialist», «Department Store Gaisho Sales Coordinator», «VIP & Corporate Sales Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.