Bvlgari Employee Sales Specialist

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Manage business-to-employee sales, deliver premium service, and organize seasonal activations to boost employee engagement.
• Ensure a seamless and memorable client experience, both in personal interactions and through visual merchandising.
• Support after-sales service for internal and external clients, providing professional follow-up, coordinating with technical workshops, and prioritizing the quality of client care.
• Oversee stock flows, including receiving, quality control, and RFID inventories, and maintain exemplary standards across the sales space.
• Manage social media and internal platforms to promote new products and Gallery events and strengthen digital engagement with employees.
• Actively contribute to all store activities and cross-functional projects as needed, proactively supporting the team across a range of tasks.

Qualifications

• At least 3 years of experience in customer service, luxury retail, or managing a sales and service space.
• A radiant, empathetic personality with a natural sense of welcome and a consistently positive attitude.
• Enthusiastic communication skills and the ability to engage an audience; subtle humour that facilitates interaction in demanding settings.
• Professional maturity, resilience, and an open mind, supported by varied personal interests or extracurricular activities.
• Represent the Maison through courtesy, elegance, and a positive outlook.
• Fluent French and English; Italian is a particularly valued asset.

Skills

Experience

At least 3 years in customer service, luxury retail, or managing a sales and service space.

Benefits

Thoughtful onboarding; a supportive, dynamic and collaborative atmosphere; complimentary coffee and hot drinks, cafeterias and terraces; access to B-Clubs including yoga, running, golf and music; a multicultural and international environment; an advantageous occupational pension plan (LPP), contributions toward health insurance and meal costs; possible remote working subject to eligibility and a complete IT kit; free car and bicycle parking, electric vehicle charging stations, and a free shuttle between the railway station and Bvlgari's Neuchâtel headquarters; technical, interpersonal and management training.

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.