Bvlgari Client Welcoming Trainee

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Extend a warm and professional welcome to all clients visiting the boutique, establishing a welcoming first impression aligned with Bulgari's luxury standards
• Guide and manage client traffic flow within the store to optimize the shopping experience and ensure efficient operations
• Prepare and maintain sales areas to ensure a pristine, aesthetically refined environment consistent with brand presentation
• Deliver personalized service to clients, including complimentary refreshment offerings and support for special deliveries
• Execute administrative tasks and respond to incoming telephone inquiries with professionalism and courtesy
• Support the Store Manager with daily operational needs and contribute to fostering a collaborative team atmosphere

Qualifications

• Currently pursuing or recently graduated from a Bachelor's degree in Economics, Hospitality, Communication, or a related field
• Demonstrated genuine interest in luxury retail and appreciation for craftsmanship and excellence
• Strong interpersonal and communication skills, with fluency in English and German (additional languages are an asset)
• Valid internship agreement signed by an educational institution
• Customer-focused mindset with meticulous attention to detail
• Proficiency with modern digital tools and systems

Skills

Experience

Beginner level; no prior professional experience required. Ideal candidates will demonstrate a dynamic personality, team-oriented mindset, and genuine enthusiasm for luxury retail and client service excellence.

Education

Currently pursuing or recently graduated from a Bachelor's degree in Economics, Hospitality, Communication, or a related field.

Workplace

Benefits

Tailored onboarding program with team introductions and process familiarization; special day to discover the Bulgari universe; personalized and attentive support throughout the internship; positive, dynamic, and collaborative work environment; complimentary coffee and hot beverages; friendly cafeteria facilities; sunny terraces for socializing; over two weeks of paid leave; beautiful working environment in Switzerland with easy access to outdoor activities; multicultural and international atmosphere.

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.