Bvlgari Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 8, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Client Advisor position in Venice, Italy. Full-time luxury retail sales role requiring 3+ years experience and fluency in English and Italian.
Role & Responsibilities
- Maximize sales opportunities from all store visitors, managing the complete sales process from welcome through final packaging according to established service standards
- Represent and promote the Bulgari brand both within the store and at external networking events, engaging and acquiring prospective clients
- Manage all customer interactions with professionalism and discretion, whether for browsing, purchases, after-sales services, or complaints resolution
- Contribute to the achievement of departmental Key Performance Indicators through targeted sales strategy and customer relationship development
- Enrich and maintain the CRM database with accurate client information, ensuring data quality aligns with defined KPIs
- Develop and nurture prospects within the CRM database through proactive outreach and personalized relationship-building activities
- Execute all one-to-one CRM activities as directed by the Store Director, including after-sales services such as watch maintenance follow-up
- Maintain all front-of-shop areas in pristine condition with products displayed in strict adherence to visual merchandising guidelines
- Perform after-sales service activities with dedication to customer satisfaction restoration and retention
- Apply all sales-related procedures and guidelines regarding security, compliance, fiscal, and legal requirements
Qualifications
- Minimum 3 years of proven experience in luxury retail sales
- Fluent in both English and Italian
- Proficiency in Microsoft Office Suite
- Genuine passion for luxury watches and jewelry
- Exceptional selling and negotiation skills
- Outstanding customer orientation and service mindset
Skills
Experience
Minimum 3 years of demonstrated success in luxury retail sales, preferably within watches, jewelry, or high-end accessories.
Workplace
This position is based in Venice, Veneto, Italy.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Store Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.