Bvlgari Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 14, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Manila Client Advisor: luxury sales role requiring 3+ years experience, fluent Tagalog/English, on-site boutique position.
Role & Responsibilities
- Welcome and engage all clients entering the boutique, delivering extraordinary service and creating memorable brand experiences
- Assess client needs through active listening and provide personalized product recommendations aligned with the brand narrative
- Execute the complete sales process from initial greeting through transaction and packaging, applying luxury selling techniques consistently
- Develop and maintain long-term relationships with existing clients while attracting new customers to the brand through CRM engagement
- Register and manage client data within the CRM system to support personalized follow-up, client development, and after-sales service initiatives
- Conduct one-to-one CRM activities including watch maintenance follow-ups, client outreach, and service notifications as directed
- Manage after-sales service touchpoints, including intake of items for repair, customer interviews, data entry in SAP, and proactive communication regarding estimates, lead times, and service completion
- Maintain store presentation standards, ensuring cleanliness and adherence to visual merchandising guidelines across all retail spaces
- Apply all sales procedures, compliance requirements, and security protocols related to transactions, discounts, and fiscal regulations
- Contribute to achievement of store and service KPIs through consistent performance monitoring and targeted client engagement
- Complete online training modules and participate in scheduled development sessions to deepen product knowledge, selling techniques, and brand storytelling
Qualifications
- Minimum 3 years of luxury retail or sales experience
- Demonstrated knowledge of luxury business practices and selling methodologies
- Proficiency in Tagalog and English languages; fluency in Chinese, Korean, Japanese, or another second language is preferred
- Strong customer-centric mindset with ability to anticipate and exceed client expectations
- Proactive sales orientation with negotiation and communication capabilities
- Familiarity with retail operating systems, CRM platforms, SAP, and point-of-sale technology
- Ability to manage competing priorities and adapt to dynamic retail environments
Skills
Experience
Minimum 3 years of professional experience in luxury retail, sales, or client-facing roles within the watches, jewelry, or high-end goods sector.
Education
Academic or professional qualifications in luxury goods retail, hospitality, business management, or equivalent professional development certifications demonstrating foundational knowledge of luxury business practices and customer service excellence.
Workplace
This position is based in Manila, National Capital Region, Philippines.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Luxury Sales Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.