Bvlgari Client Advisor — Jewellery & Watches
About Bvlgari
Bvlgari (Bulgari) is an Italian maison renowned for high‑end jewellery, watches and luxury goods. The brand operates flagship boutiques worldwide and is part of the LVMH group, offering a heritage-driven environment where artisanal craftsmanship, design excellence and client service are central to the business.
Bulgari (New Bond Street) seeks a Client Advisor in London: senior retail role selling jewellery & watches, building a client book and exceeding sales targets.
Role & Responsibilities
- Act as an ambassador for Bulgari, delivering a discreet, gracious and expert client experience in the New Bond Street boutique.
- Acquire, develop and maintain an active client book through targeted prospecting and personalised relationship management.
- Promote product attributes and brand heritage to stimulate and maximise sales of jewellery and watches.
- Achieve and exceed monthly and annual sales targets and contribute to store KPIs.
- Use CRM tools and techniques to record interactions, follow up leads and drive client retention initiatives.
- Collaborate with store management to identify community relationships and local events that increase brand awareness and loyalty.
- Maintain impeccable store presentation and ensure front-of-house areas are service-ready at all times.
Qualifications
- Minimum five years' experience in jewellery and watch retail within the luxury sector.
- Fluency in English.
- Proven track record of meeting or exceeding sales targets in a high‑end retail environment.
- Proficiency with CRM techniques and clienteling tools.
- Strong negotiation skills, commercial awareness and initiative.
Skills
Experience
Minimum 5 years of direct experience selling jewellery and watches in luxury retail, with demonstrable success in client acquisition and sales performance.
Education
Secondary education (high school diploma) or equivalent; vocational training or certifications in luxury retail, gemology or watchmaking are advantageous but not required.
Workplace
This position is based in London, England, UK.
Culture
Bulgari’s retail culture emphasises craftsmanship, refined client service and an elegant presentation of heritage products. Teamwork and high standards are expected in a fast‑paced, client‑centric environment where commercial rigour and discretionary service converge.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Boutique Sales Consultant», «Retail Client Advisor», «Personal Client Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.