Bvlgari Client Advisor
- Location
- GenevaGenevaSwitzerland
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 3, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Client Advisor position in Geneva, Switzerland. 5-10 years luxury boutique experience required. Fluent French and English essential.
Role & Responsibilities
- Welcome and guide all clients regardless of visit purpose (browsing, purchase, after-sales), understanding and anticipating their needs to offer tailored solutions
- Master comprehensive product knowledge of Maison offerings and develop 360° vision of Bulgari's activity across all channels
- Consistently achieve or exceed individual and team sales objectives by deploying effective selling techniques including upselling, cross-selling, and multi-channel coordination
- Develop and strengthen long-lasting client relationships, fostering repeat purchases across in-store, remote, and e-commerce touchpoints
- Manage client portfolio with accurate records and up-to-date information, ensuring seamless communication via phone, email, and messaging
- Optimize clienteling tasks using digital tools including private appointment follow-up, stock inventory systems, wishlists, and personalized catalogues
- Execute back-office operations including data entry, product receiving, daily closures, stock counting, and AFSS processing
- Partner with cross-functional teams to resolve client requests in a timely manner while maintaining the highest service standards
Qualifications
- Minimum 5 to 10 years of experience in a similar position, preferably in a high-end luxury boutique
- Demonstrated passion for jewelry, watches, and accessories with excellent selling skills
- Strong networking capabilities and proven ability to build authentic relationships with clients and team members
- Excellent communication skills with sales-driven mindset
- Flexibility, rigor, and organizational capability, with demonstrated ability to multitask effectively
- Ability to create a positive and harmonious work environment
Skills
Experience
Minimum 5 to 10 years of professional experience in a similar advisory or sales position, ideally within a high-end luxury boutique environment. Candidates should demonstrate a proven track record of exceeding sales targets, building client loyalty, and managing relationships across multiple touchpoints.
Education
No specific formal education requirement stated; however, professional qualification in luxury retail, hospitality, or business management is advantageous.
Workplace
This position is based in Geneva, Geneva, Switzerland.
Benefits
Comprehensive onboarding program with dedicated team introductions and immersion in company environment; supportive, dynamic, and collaborative workplace culture; multicultural and international work setting; attractive pension scheme (LPP) with employer contributions to health insurance premiums and meal expenses; access to broad portfolio of training programs spanning technical, interpersonal, and leadership development.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Specialist», «Boutique Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.