Bvlgari Client Advisor
- Location
- Chatswood New South Wales Australia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 30, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Client Advisor – Chatswood, Australia. Join Bulgari's luxury boutique as a Client Advisor and deliver exceptional jewellery and watches experiences.
Role & Responsibilities
- Welcome all clients entering the boutique and deliver extraordinary service to ensure a positive lasting impression
- Understand client needs and provide customized advice through the full sales process from discovery to packaging using sophisticated selling techniques
- Build and maintain strong, personalized relationships with clients to foster loyalty and facilitate repeat business
- Capture, update, and leverage client data within CRM systems to support client development, follow-ups, and personalized multi-channel communication
- Develop and maintain in-depth product knowledge to provide accurate and articulate information across high jewellery, high-end watches, and premium segments
- Ensure after-sales services are expertly handled with comprehensive follow-ups and issue resolution to maintain exceptional client satisfaction
- Contribute to achievement of store sales targets and service KPIs by systematically maximizing sales opportunities
- Apply all sales procedures, compliance regulations, and guidelines concerning client data, security protocols, and store operations
- Maintain visual merchandising standards and ensure all front-of-store displays are impeccably presented and organized
- Collaborate with store management and fellow advisors to share client insights, product feedback, and industry best practices
- Comply fully with workplace health and safety policies and procedures implemented by Bulgari
Qualifications
- Minimum 3 years of professional experience in luxury jewellery retail
- Demonstrated expertise in high-end retail or luxury hospitality environments
- Proven track record in client relationship management and personalized sales
- Deep understanding of luxury brand positioning and clienteling methodologies
- Proficiency with CRM systems and digital client management tools
Skills
Experience
Minimum 3 years of professional experience in luxury jewellery retail, with demonstrated expertise in high-end retail or luxury hospitality environments and a proven ability to build and nurture client relationships through personalized consultative selling.
Workplace
The successful candidate will be located in Chatswood, New South Wales, Australia, with easy access to Sydney.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Specialist», «Luxury Sales Associate», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.