Bvlgari Client Advisor
- Location
- BroadbeachQueenslandAustralia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 8, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Client Advisor position in Broadbeach, Australia. Join a luxury jewelry boutique and deliver exceptional service to high-end clientele.
Role & Responsibilities
- Accountable for High Jewellery (HJ), High Watches (HEW) & High End (HE) sales overall
- Welcome all clients and prospects entering the store and deliver extraordinary service that creates a positive lasting impression
- Understand client needs and provide customized advice, guiding them through product discovery and the complete sales process from welcome to packaging using appropriate selling techniques
- Contribute to the achievement of store sales targets and service KPIs by maximizing sales opportunities
- Build and maintain strong, personalized relationships with clients to foster loyalty and repeat business
- Capture, update and utilize client data in CRM systems to support client development, follow-ups and personalized communication across different channels
- Develop and maintain in-depth knowledge of products and services offered to provide accurate and helpful information to clients
- Ensure after-sales services are properly handled, including follow-ups and issue resolution, delivering high-level client satisfaction
- Demonstrate passion and empathy for all clients, continuously anticipating and exceeding future desires
- Apply all sales-related procedures and guidelines including discounts, security, fiscal, and legal requirements
- Ensure compliance with data protection regulations and store operations guidelines
- Maintain the front area of the shop to the highest standards and ensure products are displayed according to Visual Merchandising guidelines
- Collaborate with fellow Client Advisors and store management to share client insights, product feedback and best practices
- Comply with workplace health and safety policies, procedures and programs
Qualifications
- Minimum 3 years of professional experience in luxury jewellery retail
- Experience in high-end retail or luxury hospitality environments
- Demonstrated expertise in clienteling and sales
- Strong product knowledge of high jewelry and luxury watches
- Proficiency with CRM systems and client database management
Skills
Experience
Minimum 3 years of professional experience in luxury jewellery retail with proven expertise in clienteling and sales. Experience in high-end retail or luxury hospitality environments is essential. The ideal candidate will have a demonstrated track record of delivering exceptional client experiences and maximizing sales opportunities in a luxury setting.
Education
No specific educational qualifications are mandated, though secondary education is assumed as standard for this role.
Workplace
This position is based in Broadbeach, Queensland, Australia, within easy reach of Gold Coast.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Jewelry Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.