Bvlgari Client Advisor
- Location
- BroadbeachQueenslandAustralia
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 6, 2026
About Bvlgari
Bulgari (BVLGARI) is an Italian maison renowned for its high-jewellery, watches and luxury accessories, and is part of the LVMH Group. The brand is celebrated for audacious design, Italian craftsmanship and a rich heritage that informs contemporary collections and global retail experiences.
Bulgari is hiring a Client Advisor in Broadbeach, Queensland, Australia — permanent, on-site role focused on High Jewellery and clienteling.
Role & Responsibilities
- Drive sales of High Jewellery, High Watches and high-end product ranges to meet boutique targets while delivering personalised, best-in-class client experiences.
- Greet and consult clients across all touchpoints, accurately assessing needs and guiding discovery and purchase through expert product storytelling and refined sales techniques.
- Develop and maintain long-term client relationships through structured clienteling, proactive follow-ups and meticulous use of CRM to capture and leverage client data.
- Manage after-sales service and issue resolution to preserve client satisfaction and brand reputation.
- Uphold store operations, compliance and security procedures (discounts, fiscal and legal processes), and ensure front-of-house presentation adheres to visual merchandising standards.
- Collaborate with colleagues and boutique management to share client intelligence, optimise service delivery and contribute to a cohesive team environment.
- Comply with WHS policies and internal guidelines governing client data privacy and operational best practice.
Qualifications
- Minimum 3 years' experience in luxury jewellery, haute horlogerie or high-end retail.
- Proven track record in clientelling and achieving sales targets within a luxury environment.
- Demonstrated ability to deliver empathetic, discreet and personalised client service appropriate to ultra-luxury clientele.
- Familiarity with CRM systems and disciplined client data management.
- Strong understanding of visual merchandising expectations, store procedures and compliance requirements.
Skills
Experience
Minimum three years of progressive experience within luxury jewellery, high-end watch retail or luxury hospitality, with a demonstrable record of client development, sales performance and clienteling.
Education
Secondary school completion required; tertiary qualifications in retail, luxury brand management, hospitality or a related discipline preferred.
Workplace
This position is based in Broadbeach, Queensland, Australia, within easy reach of Gold Coast.
Culture
Bulgari blends Italian creativity and artisanal excellence with a rigorous focus on client service and retail savoir‑faire. As part of LVMH, the maison offers a dynamic, high-standard workplace where craftsmanship, teamwork and personal development are encouraged.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Consultant», «Client Relations Advisor», «High Jewellery Sales Consultant», «Private Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.