Bvlgari Assistant Store Manager

About Bvlgari

Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.

Role & Responsibilities

• Model Bulgari brand behaviors and business acumen consistently; serve as a reference for all staff in sales-related processes and queries on the sales floor
• Report to the Store Manager and support in reaching business targets whilst ensuring boutique excellence through daily operations and problem-solving
• Develop and provide feedback to the sales team and after-sales team on service delivery and sales attitude
• Manage client concerns, disputes, and complaints whilst assuring continuous pursuit of customer satisfaction
• Approve discounts as per policy and champion elevated client experience practices to the team
• Contribute to rota management and back-office activities coordination in the absence of the Head of Back Office
• Analyze business trends within the store and local competitive market; identify best sellers, slow sellers, and generate business ideas to support brand guidelines
• Attend local and regional events as an ambassador of the Bulgari Maison both inside and outside the boutique

Qualifications

• Minimum 5–7 years of proven experience in a sales position within the luxury retail sector
• Demonstrated track record of independently driving own sales targets and supporting collective store and market objectives
• Proven experience in proactively managing client relationships both within and outside the boutique environment
• Prior experience managing and developing a sales team
• Strong knowledge and curiosity about the luxury industry, market trends, and competitive landscape
• Saudi Arabian national (mandatory requirement)

Skills

Experience

Minimum 5–7 years in a sales position with a strong commercial background. The candidate must have successfully driven individual and collective sales targets, managed a sales team, and demonstrated proactive client relationship management both within and outside a boutique setting. Experience in the luxury retail sector is essential.

Education

Not specified in the source material.

Workplace

Culture

Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.