- Location
- Stuttgart Baden-Württemberg Germany
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Bucherer
Founded in Lucerne in 1888, Bucherer is a Swiss luxury retailer renowned for exceptional watches, fine jewellery and attentive client service. Its heritage unites specialist expertise with an appreciation for craftsmanship, expressed through prestigious watch collections and its own Bucherer Fine Jewellery creations. As an employer, Bucherer brings together professionals across luxury retail, watchmaking, jewellery, client relations and corporate functions. Careers within the house call for precision, discretion and a nuanced understanding of an international clientele. Employees contribute to a distinguished retail experience, balancing the traditions of Swiss hospitality with the evolving expectations of contemporary luxury.
Bucherer seeks a Watch Department Supervisor for its Stuttgart store to advise clients on luxury watches, develop customer relationships, guide the watches team and coordinate sales-floor operations, merchandising, stock control, budgets and exclusive events. The role also supports on-the-job learning and targeted further training.
Role & Responsibilities
- Provide individualized advice and service to discerning national and international customers purchasing high-end watches.
- Build long-term customer relationships and maintain the existing client base.
- Train, inform and motivate employees in the watches department on a regular basis.
- Coordinate the watches sales floor, including product rotations, daily stock checks and inventory preparation.
- Ensure appealing product presentation and oversee the entire product assortment.
- Arrange and decorate product groups in accordance with applicable visual merchandising guidelines.
- Carry out administrative sales tasks, maintain the internal CRM system and monitor monthly budget attainment.
- Proactively develop concepts for exclusive events and support their planning and organization.
Qualifications
- Strong customer and service orientation, with high sensitivity to individual customer needs.
- Solution-oriented, goal-focused working style, with an emphasis on achieving demanding objectives together.
- Strong passion for sales, client advising and excellent service quality in the luxury segment.
- Strong assertiveness, personal commitment and initiative.
- Excellent product knowledge of high-end timepieces and a proven record of advising on and selling luxury watches at the highest service level.
- Willingness to learn and pursue continuous professional and personal development.
- Professional, representative appearance and excellent manners.
- Very good German and English; additional foreign-language skills are an advantage.
Skills
Workplace
The role is situated in Stuttgart, Baden-Württemberg, Germany.
Explore jobs in Baden-Württemberg or in Germany.
Benefits
On-the-job learning and targeted further training.
Culture
Bucherer’s workplace culture is shaped by its Swiss heritage, expertise in fine watches and jewellery, and commitment to highly personalised client service. Its professional environment values precision, discretion and collaboration, combining specialist product knowledge with the relationship-building skills essential to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bucherer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Sales Supervisor», «Watches Team Lead», «Timepiece Department Lead», «Watch Specialist Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.